Loan Operations Specialist

Job Description

The Loan Operations Specialist at First Utah Bank plays a key role in supporting the daily loan operational functions of the Bank. This individual ensures that back-office processes run smoothly, accurately, and in compliance with applicable banking regulations, internal policies, and established procedures. The Loan Operations Specialist serves as a resource for both staff and customers, with a commitment to excellence in service and operational integrity. This position is primarily performed in a standard office environment. The role may require extended hours during peak periods such as quarter or year ends.

Job Responsibilities

Operations

• Handle loan accounting and operations functions including booking loans received from various closing departments, handling accounting of fees and expenses.
• Process loan related invoices.
• Handle all loan maintenance requests received from branches/loan departments.
• Review and prepare participation correspondence and accounting.
• Review suspense reconciliations for policy exceptions and accounting errors. Correspond with branches/departments for clearing and with Internal Audit department for status updates.
• Assist Construction Loan Department with related loan entries disbursed to subcontractors
• Assist branches with loan payments.
• Print and prepare daily accounts payable checks
• Complete customer research as requested by branches/departments.
• Serve as a back-up to other Accounting and Operational functions.
• Other duties, as assigned
  
  

Team Management and Development

• Be an active participant of a collaborative, high-performance culture that prioritizes customer service, accuracy and accountability.
• Provide cross-functional support to other departments.
  
  

Compliance and Risk Management

• Ensure all loan operations comply with applicable regulations.
• Complete SARs as required.
• Follow established dual-control procedures and internal controls for all sensitive operations.
• Assist in gathering information for internal reviews and audits.
• Monitor exception reports and take corrective action to resolve items in a timely manner.
  
  

Required Experience

Required Qualifications

• High school diploma or GED required. Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred.
• Minimum one to two years of experience in banking operations, loan operations, or a related financial services role. Teller experience or customer-facing banking experience a plus.
• Comprehensive knowledge of banking regulations, deposit and lending operations, and back-office functions.
• Excellent analytical and problem-solving skills with a high degree of attention to detail.
• Familiarity with banking software systems.
• Strong Microsoft Excel skills
• Outstanding written and verbal communication skills.
• Excellent interpersonal and communications skills; ability to work collaboratively with teammates and customers.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Demonstrated integrity and discretion in handling confidential customer and Bank information.
  
  

Benefits

We offer a competitive salary, a focus on work-life balance, and the following benefits:

• Health, dental, and vision insurance
• Flexible Spending Account, Short-Term and Long-Term Disability (employer paid), Life Insurance (employer paid)
• 401k with employer match (up to 5% of employee deferral, immediate vesting)
• Annual Employee Events
• Tuition Reimbursement
  
  

fmlaen.pdf (FMLA Poster)

Polygraph Protection Act employee rights

Know Your Rights: Workplace discrimination is illegal

Keyword: Accounting