What are the responsibilities and job description for the Personal Banker II position at First US Bank?
Position: Personal Banker II Location: 28664 Highway 98 Daphne, AL Job Id: 604 # of Openings: 2
Job Summary
Responsible for providing exceptional service to First US Bank customers. Opens new deposit accounts for businesses and individuals. Efficiently handles various types of financial transactions. Performs additional duties as assigned.
Primary Responsibilities / Job Duties
Work is performed in a professional office environment and requires the ability to operate standard office equipment and keyboards. Prolonged periods sitting at a desk and working on a computer. May require the ability to lift files, bend, reach, walk or maneuver around the bank. Must be able to lift up to 25 pounds at times.
Disclaimer
This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job.
Federal Contractor – Equal Opportunity Employer M/F/Disabled/Vets
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Job Summary
Responsible for providing exceptional service to First US Bank customers. Opens new deposit accounts for businesses and individuals. Efficiently handles various types of financial transactions. Performs additional duties as assigned.
Primary Responsibilities / Job Duties
- Establish a strong banking relationship with individual customers by building rapport and providing high quality personalized service.
- Maintain a thorough knowledge of all First US Bank offerings to effectively assist customers in their selection of products, services, and digital solutions that fit their financial needs.
- Actively demonstrate digital expertise by using First US Bank’s digital platforms and educating clients about online banking, bill pay, mobile banking app, ATM/ITMs, and online chat features.
- Open new deposit accounts for businesses and individuals, including checking, savings, money market, certificate of deposit, and IRA.
- Handle customer inquiries and account maintenance requests.
- Assist customers in accessing safe deposit boxes.
- Process customer transactions, including deposits, withdrawals, official checks, account transfers, loan payments, check and debit card orders, stop payments, and other types of requests.
- Perform daily branch operation tasks, including balancing cash drawer, vault, and ATM/ITMs, processing night deposits, ordering currency and coin shipments, completing currency transaction reports, scanning documentation, and other types of activities.
- Adhere to established policies and procedures; Maintain security and confidentiality of customer information; Demonstrate sound judgment within established limits.
- Participate in and complete all required compliance training, including BSA/AML, as well as other internal and external training programs.
- Participates in training new teammates as needed.
- Perform additional duties as assigned.
- High school diploma or equivalent required
- Bachelor’s degree preferred
- At least two years or previous Teller or Personal Banker experience required
- Must have at least one year of previous experience opening new deposit accounts
- Strong mathematical skills; ability to accurately balance transactions
- Ability to operate bank software programs and standard office equipment; proficient typing skills
- Ability to maintain focus and attention to detail
- Effective communication skills, both written and oral
- Friendly and courteous demeanor; interpersonal skills necessary to professionally interact with customers and coworkers
- Ability to work cooperatively in a team environment
Work is performed in a professional office environment and requires the ability to operate standard office equipment and keyboards. Prolonged periods sitting at a desk and working on a computer. May require the ability to lift files, bend, reach, walk or maneuver around the bank. Must be able to lift up to 25 pounds at times.
Disclaimer
This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job.
Federal Contractor – Equal Opportunity Employer M/F/Disabled/Vets
Apply for this Position
Apply with Indeed
Go back to the job list
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