Third Party Lending Oversight Specialist

Description

The Third Party Lending Oversight Specialist supports the oversight and administration of third-party lending credit management activities. This role facilitates audits, reviews, and reporting; coordinates issue resolution with lending partners and internal stakeholders; and supports the monitoring, documentation, and continuous improvement of third-party credit processes to ensure alignment with business objectives, regulatory requirements, and service standards.

Here’s what you can expect from the job and what you need to be successful:

What You’ll Do

• Support the administration and monitoring of third-party lending credit management activities, including partner performance tracking, documentation, and reporting.
• Facilitate internal, external, and regulatory audits and reviews related to third-party lending; compile required documentation and coordinate responses with business owners and lending partners.
• Coordinate the response and resolution of third-party lending findings, escalations, and member complaints in partnership with appropriate internal stakeholders and external partners.
• Assist with the implementation of process, procedural, and system changes associated with third-party lending programs and partner requirements.
• Support the validation and administration of rate, pricing, disclosure, and program changes for third-party lending products, ensuring accuracy and regulatory alignment.
• Monitor third-party lending partner activities for adherence to contractual terms, service-level expectations, and operational standards; escalate exceptions as needed.
• Prepare quarterly and ad hoc reports on trends, partner performance, and operational metrics, and recommend process improvements to leadership.
• Partner with internal Compliance, Legal, and Risk teams to support issue resolution, remediation, and regulatory adherence within third-party lending.
• Maintain accurate documentation, procedures, and records supporting third-party credit management processes and audit readiness.
• Coordinate business requirements, testing, and change management activities associated with third-party lending system enhancements and new initiatives.
• Prepare and deliver presentations, status updates, and reporting for leadership and cross-functional stakeholders as required.
• Serve as a liaison between third-party lending partners and internal teams to support alignment, issue resolution, and effective service delivery.
  
  

Essential Skills

• Required Experience: 4 years' experience in financial services, including 2 years in consumer lending, credit management, vendor/partner support, compliance, or project management.
• Experience supporting or coordinating third-party, vendor, or partner relationships preferred.
• Ability to effectively collaborate with multiple business units, leadership, external partners, and vendors.
• Ability to support projects, process improvements, and change management concepts in a dynamic and complex operating environment.
• Ability to work autonomously to manage time effectively and prioritize work to meet deadlines.
• Strong critical thinking and problem-solving skills with attention to detail and accuracy.
• Ability to leverage data, metrics, and reporting to identify trends and support recommendations.
• Ability to establish and maintain strong relationships with internal stakeholders and external partners.
• Strong editing, proofreading, and documentation skills.
• Working knowledge of consumer lending regulatory requirements, including Fair Lending, SCRA, Truth in Lending, Reg B, FCRA, MLA, Reg E, and Reg Z.
• Strong editing and proofreading skills
  
  

Location: Hillsboro Corporate Office | Hillsboro OR 97124ORMarlborough Corporate Office | Marlborough, MA (HYBRID)

Target Compensation: $66,500 to $79,500 annually annual bonus

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Who We Are

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees Are Eligible For

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)
  
  

Employment Statements

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to recruiters@firsttechfed.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.