Demo

Insurance Servicing Agent

First Tech Federal Credit Union
Hillsboro, OR Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/15/2026
Description

The Insurance Service Agent services existing insurance policies, processing and following up on requested changes and updates received primarily through inbound requests.

Job Duties:

  • Responds to billing and coverage inquiries and proof of insurance requests
  • Respond to underwriting information requests on in-force policies
  • Resolve complex billing issues by following up with insurance carrier
  • Assess members’ insurance needs and educate members on insurance policies and coverage options in order to identify cross sell and referral opportunities
  • Conduct policy reviews on in-force policies and advise on additional coverages and policies as needed
  • Maintain up-to-date electronic client files in compliance with agency and regulatory requirements

Essential Skills:

  • Minimum 2 years’ experience in the Insurance industry
  • Ability to organize, analyze and interpret data to reach sound decisions and guide clients based on individual risk tolerances
  • Effective time management and organizational skills, with the ability to independently prioritize workload and meet deadlines
  • Foster strong relationships with internal and external stakeholders
  • Strong communication skills, both oral and written
  • Up to date knowledge of insurance industry trends, products/services, procedures and policies
  • Proficiency with basic to complex mathematical calculations
  • Working knowledge of Microsoft Office Suite
  • Certification/License: Property & Casualty license required, Life & Health license preferred
  • Minimum Education: High School Diploma

Location: Hillsboro Corporate Office - Hillsboro, OR 97124 (HYBRID)

Target Compensation in Hillsboro, OR: $54,150 - $62,938 plus monthly incentives

Benefits options include:

  • Traditional medical, dental, and vision coverage
  • 401K matching up to 5% per pay period
  • Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
  • 11 paid federal holidays
  • Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What makes First Tech different? Click here to learn more!

First Tech is not currently offering Visa transfer or sponsorship for this position

#FTMP

Salary : $54,150 - $62,938

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at First Tech Federal Credit Union

  • First Tech Federal Credit Union Beaverton, OR
  • Description The Financial Advisor at Addison Avenue Investment Services, a division of First Tech, partners with members to deliver personalized, goals-bas... more
  • 11 Days Ago

  • First Tech Federal Credit Union Beaverton, OR
  • Description Do you love finding creative solutions? Are you a dynamic salesperson with experience in the Insurance industry? If so, we have the perfect opp... more
  • 14 Days Ago

  • First Tech Federal Credit Union Hillsboro, OR
  • Description The Relationship Banker is a frontline financial partner (financial MDs) that is part of a supportive and dynamic member focused sales team. As... more
  • 15 Days Ago

  • First Tech Federal Credit Union Hillsboro, OR
  • Description This role delivers enterprise solutions to simplify experiences and reduce friction in ways that strengthen member trust and improve organizati... more
  • 15 Days Ago


Not the job you're looking for? Here are some other Insurance Servicing Agent jobs in the Hillsboro, OR area that may be a better fit.

  • First Tech Federal Credit Union Hillsboro, OR
  • Description The Insurance Service Agent II proactively contacts members to improve policy retention and services existing insurance policies, processing an... more
  • 3 Days Ago

  • American Family Insurance Tigard, OR
  • Community leader. Protector of dreams. That's what makes an American Family Insurance Agent. It's a highly rewarding opportunity that allows you to create ... more
  • 6 Days Ago

AI Assistant is available now!

Feel free to start your new journey!