Distribution Center Outbound Manager

Overview

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

We are looking for an Outbound Manager to join our team in our state-of-the-art distribution center. The Distribution Center Outbound Manager is responsible for directing the daily outbound operations of the shipping/loading department within a distribution center.

Responsibilities

• Oversees picking, loading, and shipping to ensure accuracy and timely delivery; continuously monitors workflow for optimization.
• Utilizes TMS to create outbound loads in preparation for items being picked. 
• Utilizes WMS to create wave releases of items to be picked by warehouse associates.
• Effectively execute order demands, replenishment demands and branch replenishments through warehouse transfers systematically.
• Leads a team of warehouse associates, providing guidance, training, and performance feedback to ensure adherence to safety and quality standards along with meeting productivity requirements.
• Ensures orders are picked and sorted correctly, shipments are accurately labeled, and products are loaded and secured to prevent damage during transit.
• Enforces safety protocols and procedures to maintain a safe working environment for employees and compliance with regulatory requirements.
• Identifies inefficiencies in outbound processes and recommend improvements to streamline operations.
• Maintains accurate records of outbound shipments, tracking performance metrics, and prepares reports for management review.
• Maintains open communication with cross-functional teams to meet customer needs and resolve any issues.
• Other duties/responsibilities as assigned.

Qualifications

• Bachelor's degree preferred.
• 6 years’ previous management experience, preferably in a distribution center environment.
• Excellent leadership ability with a focus on customer service and teamwork.
• Strong computer skills with previous experience working with TMS and WMS.
• Strong problem solving and decision-making skills.
• Strong verbal and written communication skills.
• Analytical with the ability to plan staffing levels to workflow.

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.