What are the responsibilities and job description for the DC Inbound Manager position at First Supply LLC?
First Supply is seeking an energetic DC Inbound Manager to enhance our team of dedicated individuals. We believe in offering performance-driven employees a place where they can build a career- we are seeking an individual that believes employees deserve more than just a job. If you are results and people focused, dedicated to quality, integrity, and possess the drive to succeed, then First Supply is your employer of choice!
The Inbound Manager is responsible for leading, developing, and optimizing all inbound operations within the distribution center. This role ensures the efficient receipt, inspection, and processing of all incoming goods while driving performance, accuracy, safety, and continuous improvement. The Inbound Manager partners closely with cross-functional teams—including procurement, inventory control, transportation, and warehouse leadership—to ensure seamless flow of product and alignment with organizational service standards. If you would like to be a part of a growing team, apply today and start your career with First Supply!
Responsibilities
About First Supply
First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.
First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.
With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The Inbound Manager is responsible for leading, developing, and optimizing all inbound operations within the distribution center. This role ensures the efficient receipt, inspection, and processing of all incoming goods while driving performance, accuracy, safety, and continuous improvement. The Inbound Manager partners closely with cross-functional teams—including procurement, inventory control, transportation, and warehouse leadership—to ensure seamless flow of product and alignment with organizational service standards. If you would like to be a part of a growing team, apply today and start your career with First Supply!
Responsibilities
- Oversee all inbound and receiving operations, including unloading, staging, inspecting, processing, and putaway activities.
- Monitor inbound workflows, eliminate bottlenecks, and drive improvements to increase throughput, reduce lead time, and optimize labor utilization.
- Lead, mentor, and develop inbound supervisor and associates, fostering a culture of accountability, continuous learning, and high performance.
- Ensure precise and timely recording of inventory through the warehouse management system (WMS).
- Assist with audits, cycle counts, and investigations to maintain inventory integrity and resolve discrepancies.
- Implement quality control processes to identify, document, and resolve issues with damaged, incomplete, or inaccurate shipments.
- Collaborate with vendors and procurement partners to address quality or compliance issues.
- Identify and deploy strategies to improve inbound operations, reduce costs, enhance service, and elevate operational efficiency.
- Leverage data and root-cause analysis to recommend operational improvements and workflow optimization.
- Track, analyze, and report key performance indicators (KPIs) such as receiving accuracy, dock-to-stock time, labor productivity, and putaway timeliness.
- Provide timely updates on receiving priorities, inbound exceptions, and operational impacts.
- Ensure alignment with outbound, replenishment, and inventory teams to support overall distribution center performance and customer requirements.
- Enforce all safety protocols, regulatory requirements, and company standards to maintain a safe working environment.
- Perform additional responsibilities and leadership tasks as assigned by the Distribution Center Manager.
- Bachelor’s degree or equivalent experience preferred.
- 7 years previous experience, preferably in a distribution center environment.
- Excellent leadership ability with a focus on customer service and teamwork.
- Strong problem solving and decision-making skills.
- Strong verbal and written communication skills.
- Analytical with the ability to plan staffing levels to workflow.
- Strong computer skills.
- Proficiency in relevant software and tools such as ERP systems, WMS, etc.
About First Supply
First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.
First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.
With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.