Dispatcher

Now Hiring: Dispatcher in Belmont, NH

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line.

This role supports transportation services for the communities of Belmont, Canterbury, Gilford, Gilmanton, Laconia, Alton, and Barnstead, ensuring students are transported safely and reliably each day.

Why Join First as a Dispatcher?

In addition to a comprehensive health benefits package, 401(k) with company match, paid vacations, paid holidays, and tremendous growth opportunities, we proudly offer:

• Hourly Pay: $28.00 - $31.00 per hour based on experience
• Schedule: Monday - Friday, first shift (hours vary between 6:00 AM - 6:00 PM)
• Consistent weekday schedule with weekends off
• Career advancement opportunities across North America
• Positive and rewarding work environment
• Employee discounts through PerkSpot (phones, vehicles, electronics, appliances & more)
• Employee Assistance Program (EAP) for confidential support and counseling services
  
  

Dispatcher Responsibilities

• Oversees all routes and scheduling of buses
• Ensures on-time route performance and addresses service issues as they arise
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Serves as the primary communication liaison with the school districts and customers
• Handles driver call-outs and coordinates coverage for routes
• Provides solutions to drop-off and pick-up challenges
• Assists with charter reservations, billing, or driver payroll when required
• Supports day-to-day terminal operations and special projects as needed
  
  

Dispatcher Experience And Skills Required

• 3-5 years of experience in dispatch, transportation operations, or related field preferred
• High school diploma or equivalent required
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to manage multiple priorities under time constraints
• Computer literate with strong administrative and organizational skills
• Previous transportation, terminal operations, or school bus experience is a plus
  
  

At First Student, our Dispatchers play a critical role in ensuring the safe and reliable transportation of students across the communities we serve. If you thrive in a fast-paced environment and enjoy coordinating operations while supporting drivers and families, we encourage you to apply.

At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training.

Apply today to join our team!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.

First for a reason:

At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.