Dispatcher

Now Hiring: Dispatcher - Bellport, NY

Serving the William Floyd School District

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and supporting drivers and monitors on the front line.

This location proudly provides student transportation services for the William Floyd School District.

Schedule

Monday - Friday (Split Shift)

5:30 AM - 9:30 AM

1:30 PM - 5:30 PM

Pay

$28.37 per hour per union contract

Why Join First as a Dispatcher?

In addition to competitive pay, we proudly offer a comprehensive benefits package and career growth opportunities:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) for confidential counseling and support services
• Career Advancement Opportunities across more than 540 locations throughout the U.S. and Canada
• Employee Discount Program through PerkSpot (discounts on cell phones, electronics, travel, appliances, vehicles, and more)
• Stable year-round employment with a company that transports over 5.4 million students daily across North America
  
  

Major Responsibilities

• Oversees routing and scheduling of buses; dispatch buses and provide timely information to drivers on route
• Counsel and coach drivers and monitors on front-line disciplinary and service issues
• Manage driver concerns and scheduling issues; escalate to the Operations Supervisor or Contract Manager when necessary
• Handle heavy phone and radio traffic throughout the day
• Serve as the primary communication liaison with the William Floyd School District
• May assist with charter reservations, billing, driver payroll, and administrative duties
• Provide solutions to routing, drop-off, and pick-up challenges
• Support day-to-day operational needs and assist drivers while buses are in service
• Ensure compliance with company policies, operating contracts, and applicable state and local regulations
• Complete special projects and operational tasks as assigned
  
  

Minimum Education Or Certifications Required

• High school diploma or equivalent required
• Appropriate vehicle license preferred
  
  

Minimum Experience Or Skills Required

• 3-5 years of relevant experience preferred
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to work under time constraints and meet operational deadlines
• Previous experience in terminal operations, dispatch, or driver roles preferred
• Computer literate and comfortable using scheduling and office systems
• Must have a CDL B with passenger endorsement, or be able to obtain one within 6 months of hire - We will train!
  
  

Physical Requirements and Working Conditions

• Must be able to move about the office and yard environment
• Utilize standard office equipment and access filing systems
• Communicate effectively in person and by telephone
• Work environment includes office and school bus yard operations
• Occasional on-the-road support may be required
  
  

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. This description reflects management's assignment of essential functions and does not prescribe or restrict the tasks that may be assigned.

At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training.

Apply today to join our team!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.

First for a reason:

At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.