What are the responsibilities and job description for the Community Response Team Lead position at First Step Western Wayne County Project on...?
Company Overview
Since 1978, First Step Western Wayne County Project on Domestic Assault has been a leading provider of comprehensive services to survivors of intimate partner and sexual violence. Our nonprofit is dedicated to eliminating violence and offering life-saving support through advocacy, counseling, emergency shelter, prevention education, and crisis intervention. We are committed to fostering a welcoming, respectful, and culturally humble environment for all clients and staff.
Job Overview
We are seeking an energetic and dedicated Community Response Team Lead to spearhead outreach initiatives, coordinate community engagement efforts, and lead a team of volunteers and staff. This paid position offers an exciting opportunity to make a tangible difference in underserved communities by developing programs, building partnerships, and empowering survivors. The ideal candidate will possess strong leadership skills, community outreach experience, and a passion for social justice and trauma-informed care.
Duties
- Process cases, client needs, and CPS reporting responsibilities with team members
- Empower clients by providing client-specific advocacy, crisis intervention, safety planning, and personal protection order support
- Meet identified client needs including information, resources and referrals to other service providers, as needed
- Ability to work collaboratively with the Volunteer Specialist to oversee and delegate tasks to volunteers and interns
- Assist the CR Program Coordinator in the development and implementation of new program policies and procedures that foster the mission of client-centered services and systems change
- Ability to work with and establish strong partnerships with various systems to enhance system change and response to domestic and sexual violence
- Accurately maintain client records, service statistics, and case examples for reporting purposes
- Consistently and accurately complete entries into agency database
- Coordinate and deliver training for law enforcement, court personnel, and community members
- Act as a leadership designee in the CR Program Coordinator’s absence
- Assist with the Crisis Action Team and Lethality Assessment Program, as needed
- Empower clients by providing client-specific advocacy, crisis intervention, safety planning and personal protection order (PPO) support
- Commitment and ability to represent the agency in various community settings
- Understand and support the First Step philosophy of empowerment, education, and prevention of violence
- Support and carry out First Step’s mission, vision, and values
QUALIFICATIONS
- BSW/BA in Human Services recommended or equivalent experience, Master’s degree/MSW a plus
- Significant experience in crisis counseling, domestic violence, and sexual assault
- Experience and knowledge of court advocacy and procedures
- Experience and ability to work effectively with people from diverse racial, economic, and cultural backgrounds
- Capability to respond to and handle crisis situations effectively
- Must be caring, empathetic, and have a passion for working with survivors using a client-centered approach
- Must be able to maintain professional boundaries and comply with all agency policies and procedures
- Ability to work independently and with supervision
- Excellent oral, written, active listening, and organization skills
- Ability to lift 30lbs on occasion
- Bi-lingual a plus
REQUIREMENTS
Must be at least 18 years old and satisfy criminal background, DHHS child abuse registry, sex offender registry, driving record checks. Must maintain a valid MI driver’s license, reliable transportation, current auto insurance, and acceptable driving record throughout employment. Ability to occasionally lift 30 pounds.
BENEFITS
Option for agency provided health, dental, optical insurance after 60 days. Agency provided life insurance and long-term disability insurance after 60 days. Employee Assistance Program. Additional voluntary insurance benefits available after 60 days. Employer contribution to 401k. Annual paid time off and floating holidays. Accrued paid flex time. Agency closure days off with pay.
TO APPLY: firststep-mi.org/careers/job-application/ No phone calls please.
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $23 - $26