Job Coach

Pay: $43,000.00 - $50,000.00 per year

Job description:

First Step Staffing empowers individuals with barriers to entry with employment and income to take the first step on the path out of poverty and homelessness. First Step is now the largest nonprofit staffing agency in the U.S. and a 2020 “Extra Mile” award winner from the U.S. Interagency Council on Homelessness. We are committed to helping businesses succeed while improving lives and supporting our communities.

General Summary: Responsible for shared support of day-to-day operations of the staffing program, including account management, referrals, orientation, placement, and follow up. The Job Coach will facilitate the placing of clients experiencing barrier to employment with temporary/transitional work assignment, according to the needs of First Step’s employment partners.

Essential Duties:

·                    Coordinate with partner agencies for referrals of qualified “job ready” candidates

• Conduct initial and ongoing assessment of client skills, capabilities, and barriers to employment
• Coordinate and conduct orientation sessions for client candidates
• Maintain regular communication with staffing team, partners, and clients
• Coach clients toward strategies to obtain and retain permanent employment
• Conduct training sessions for clients who are assigned to new employment accounts
• Ensure accurate and up to date progress notes are maintained for each
• Train and supervise employment account site leads
• Maintain open communication with site lead to ensure client progress
• Provide individual and group coaching sessions (as needed)
• Ensure that transportation logs are maintained at all times (Fleet and public transit resources)

Additional Duties:

·                    Ensure client records (files and data) are in compliance with First Step grants and contracts

• Participate in weekly, monthly, and community meetings (as required)
• Reports regularly to supervisor on clients progress
• Complete and submit all required reporting forms, including hours worked in a timely manner
• Other duties as assigned by the Director of Employment Services

General Qualifications:

·                    Experience working with individuals with barriers to employment.

• Two years progressively responsible work experience, preferably in a supervisory capacity.
• Staffing industry experience a plus
• Bilingual a plus
• Experience working with homeless individuals (volunteer work will be considered)
• Access to reliable personal transportation, valid Driver’s License, and acceptable MVR.
• Excellent oral and written communication skills
• Ability to interact professionally with a wide variety of individuals
• Organizational skills, proficiency with Microsoft Office
• Shift hours are typically 9:00am-5:00pm, M-F, but will require periodic evening and weekend hours during seasonal demand periods.
• Physical requirements include sitting for long periods in an office environment, standing/walking for long periods on job sites, lifting supplies from 10-25lbs without assistance.
• Pre-employment drug testing and background check will be required

Job Type: Full-time

Benefits:

·                    401(k)

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person