What are the responsibilities and job description for the Back desk person position at First State Endocrinology, P.A.?
Overview
We are seeking a proactive and detail-oriented Back Desk Person to join our team. The ideal candidate will be energetic, organized, and possess excellent communication skills, with the ability to handle multiple tasks efficiently. Your contributions will help create ease in scheduling appointments, answering patent questions, forwarding concerns to providers. This will help maintain seamless office functions. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced setting.
Duties
- Manage phone systems, directing calls accurately and professionally
- Support office by making appointments, addressing patient concerns
- Conduct clerical duties such as photocopying, faxing, and mailing documents
- Provide excellent customer service by addressing questions promptly and courteously
- Support administrative projects as needed to ensure efficient office operations
Qualifications
- Proficiency in multi-line phone systems and phone etiquette
- Bilingual abilities are highly preferred to serve diverse clientele effectively
- Excellent time management skills with the ability to prioritize tasks efficiently
- Some previous customer service experience emphasizing professionalism and supportiveness
- Strong organizational skills with attention to detail in administrative processes
Join us as a Back Desk Person and become an integral part of a team dedicated to delivering exceptional service while honing your administrative talents!
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $19