Demo

Insurance Customer Service Representative & Claims Administrator

First State Bank
Eagle, IA Full Time
POSTED ON 10/11/2026
AVAILABLE BEFORE 2/8/2027

COMPANY OVERVIEW

We are a dynamic growing insurance agency that offers competitive compensation and benefits along with tremendous opportunities for personal and professional growth. The team at Town & Country Insurance is professional, friendly and helpful! We are proud to be recognized as a Trusted Choice agency and have grown to become one of the largest insurance providers in Iowa.

The ROLE

The Multi-Line Insurance Customer Service Representative/Claims Administrator is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. This role will provide current clients and prospects with quality service and assist the agency with prospecting and sales activities.

SKILLS

  • Highly professional with unquestionable integrity and moral character
  • Attention to detail
  • Ability to communicate effectively across a diverse organization and client base
  • Ability to prioritize, be flexible, respond to change environments
  • Strong listener and works well with people
  • Ability to work in a fast-paced environment
  • Service oriented and self motivated

Insurance license is required, but you will have the opportunity to obtain once you join the team at Town & Country Insurance.

PERKS OF JOINING TOWN & COUNTRY INSURANCE

  • Five day work week
  • Competitive pay and benefit package
  • Professional and friendly co-workers
  • Generous paid time off
  • 401(k) matching
  • Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com

We look forward to working with you!

First State Bank/Town & Country Insurance Agency is an EO Employer - Vets/Disabled

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Work Location: In person

Education

Preferred
  • High School or better

Licenses & Certifications

Required
  • IOWA

Skills

Required
  • Communication Skills

Behaviors

Preferred
  • Team Player: Works well as a member of a group

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Salary : $38,491 - $49,616

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