What are the responsibilities and job description for the Full-Time Teller position at First State Bank?
Full-Time Teller Opportunity
12139 Old Hwy 63
Lucedale, MS
Operating Hours
Lobby 8:30 a.m. to 4 p.m. Monday through Thursday, to 5 p.m. Fridays
Drive Through 8 a.m. to 4:30 p.m. Monday through Thursday, to 5 p.m. Fridays
Report time by 7:45 a.m.
A Teller is a critical link between the Bank and our customers and carries many responsibilities. Responsible for providing a variety of service functions, a successful Teller recognizes the primary responsibility of providing excellent customer service by understanding the job requirements and having the knowledge to confidently inform customers about the Bank's products and services. A genuine interest in serving customers is the key to being a successful Teller.
Qualifications - MUST MEET MINIMUM REQUIREMENTS FOR CONSIDERATION
*Teller experience with a working knowledge of Horizon would be ideal. Absent that, should have at least a year of cash handling and direct customer service experience.
* A working knowledge of debits and credits and general accounting skills is desired for those without teller experience.
* Employment consistency (i.e. one year history with the same employer) is highly valued.
* Must be able to consistently work an assigned schedule per the posted operating and reporting times noted above and be punctual.
* Must present oneself professionally in dress and demeanor and be friendly.
* Necessary skills include organizational, problem solving, the ability to communicate effectively and to work independently according to Bank policy and procedure.
* Essential skills include an aptitude for basic math and proficiency.
A successful Teller must read at a level sufficient to understand memorandums, instructions and teller-related forms, be able to write in a clear, concise and legible manner, possess basic (add, subtract, multiply, divide), have the ability to work alone or in a team environment, be able to work under time constraints, use good judgment and related tactfully, respectfully and professionally with co-workers and customers.
Primary Objective - Take care of customers' banking needs with concern and knowledge of Bank products and services and to accurately preform eller duties according to practice and procedure in a team-orientated environment (i.e. working in harmony with all employees. ALL job duties require strict adherence to all applicable federal and state rule and regulations as well as Bank policies and procedures.
Primary Responsibilities - To balance cash and negotiable items daily after the course of accepting deposits of cash and/or checks; process withdrawals and cash checks up to a designated limit; accept loan payments of any type; redeem cash items for deposit or cash; process cash advances on credit/debit cards; have a general knowledge of products and services to answer customer questions; sell official checks, bank money orders and travelers checks (if offered); to know and understand the requirements of and how to complete Currency Transaction Reports (CTRs); promote bank services and cross-sell bank products through referrals; operate network computers/software and other equipment necessary to complete a transaction; participate in on-going training; be aware of competitor bank services and advantages of First State Bank; awareness of and recognize when to report suspicious transactions/activity/situations to the appropriate personnel; and participate in the general upkeep and appearance of the branch. Tellers are expected to abide by the employee handbook and Bank security, policies and procedures.
Secondary Responsibilities - Other duties or responsibilities that may be assigned are combination and/or key control; opening and processing night depository and ATM; control of negotiable instruments and any other as assigned.
Expectations are to perform all job duties and other responsibilities as assigned and to follow all safety rules and regulations.
Regular attendance according to the work schedule is necessary and essential as is receiving detailed information verbally, in person and by telephone. Extensive reading and computer use is expected the majority of the time.
EEO - Race/Sex/Vets/Disabled