What are the responsibilities and job description for the Bank Teller position at First Shore Federal?
The teller is responsible for assisting customers with in-branch transactions.
Front Line Responsibilities
Employee shall know, understand, and be held accountable for basic product knowledge, cash handling, transaction processing including deposits, withdrawals, loan payments, savings bond redemption, end of day cashbox balancing, ATM & night deposit balancing, stop payments, and check holds. The teller is responsible for following teller procedures to ensure accuracy and compliance with guidelines. The teller is also responsible for communicating clearly with customers, providing excellent customer service, and presenting a professional and friendly demeanor.
BSA
Employee shall know, understand, and be held accountable for aspects of BSA Policy related to CDD, CTR completion, OFAC verification, and Suspicious Activity Reporting.
Information Security Responsibilities
Employees shall know, understand, and be held accountable for fulfilling their security responsibilities as defined in the Information Security Policy as well as other First Shore Federal policies. Information security is the responsibility of everyone at First Shore Federal. Employees are responsible for informing the IT Department of any incident, suspected or material, and of any issues hindering their work function. Employees are responsible for exercising good judgment regarding the reasonableness of personal use of First Shore Federal owned network devices. Employees have an obligation to use their internet access in a responsible and informed way. Employees are responsible for the security of their credentials for all applications used by First Shore Federal. Employees are responsible for participating in all education and training programs initiated by First Shore Federal.
Preferred Skills and Abilities
- Prior bank experience and/or customer service experience
- Cash handling or sales experience
- Dependable, team player
- Basic knowledge of bank products and bank regulatory policies
- Strong communication skills
- Knowledge of Microsoft Excel, Outlook, Word
Physical Requirements
- Position may require standing for several hours at a time
- Lifting, bending and pulling may occasionally be required
Training and Experience
- High school diploma or GED required
- Strong aptitude in general math
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $16 - $19