Water Mitigation Technician

First Restoration Services is seeking a Water Mitigation Technician to join our Asheville, NC team.

First Restoration Services a FLEET Response Partner Company is a disaster restoration specialist company in Western North Carolina, with more than 15,000 projects completed to date and a perfect 5-star rating on Google. First Restoration Services serves all of Western North Carolina including but not limited to Asheville, Hendersonville, Brevard, Arden, Leicester NC, and the Upstate SC area (Greenville, Spartanburg) for water damage restoration, fire damage restoration, smoke damage & deodorization, mold removal remediation, flood damage cleanup, sewage damage, natural disasters and any other type of restoration services for residential and commercial properties. We built this company on trust, integrity, speed, quality and these values are still ingrained in us today.

At First Restoration Services you’ll find not just a job, but a career with purpose and growth. If you’re looking for a place where your contributions are valued, your career is supported, and your work makes a difference, we would love to have you on our team.

Position Summary / Purpose:

Our Mitigation teams are the frontline first responders to our customers’ disasters. Assist customers quickly, efficiently, and professionally to mitigate the damage from worsening in their home or business through the timely and effective delivery of emergency mitigation services. Provide operations support to project superintendents and team leaders through the timely and accurate creation of all project estimates including Xactimate estimates and self-pay contracts.

Job Duties:

• Effectively perform all the mitigation services the company offers.
• Water extraction
• Equipment set up and take down.
• Containment
• Contaminated material removal includes flooring, cabinets, drywall, etc.
• Complete drying of the structure
• Cleaning
• Complete necessary documentation, daily logs, work orders, etc.
• Inspect completed work to ensure company's quality standards.
• Load vehicles with necessary equipment and supplies for the day's work.
• Maintain basic cleanliness of company vehicles used each day.
• Clear, professional, and timely communication with customers, team members, and managers
• Participation in all required training assigned by Training Director
• All other tasks as assigned by the Crew Leader, Superintendent, or Manager

Qualifications:

• 1 year experience in water mitigation, mold remediation and fire/smoke cleanings
• 1 year experience in carpentry
• Availability to work a rotating on-call schedule
• Available for regular overtime
• Exceptional written and verbal communication skills
• Able to lift 50 LBS
• Possess excellent customer service skills
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• IICRC Certifications are required

Requirements:

• Must have a valid Driver’s License and pass MVR check
• Must be able to pass a background check
• Must be able to pass a drug screen
• Wear appropriate PPE (personal protective equipment) and a respirator when required by job.

Physical Demands / Working Conditions

• Required to sit, stand, bend, kneel, sometimes in tight spaces.
• Employees must regularly lift and/or move up to 40 lbs. and occasionally lift and/or move 75 lbs.
• Work is predominantly performed at a customer's property where you may encounter standing water, sewage, fire damage, smoke, mold, or other organic growth (PPE is provided).

Compensation

$22.00 plus overtime and on-call bonus

Benefits:

• Medical, Dental, Vision, & Life Insurance
• 401k with up to 4% company match
• HSA and FSA
• Paid Vacation
• Paid sick time
• 6 Company paid holidays plus 1 floating holiday
• Weekly pay

*FRS is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws