Demo

Direct Support Professional

FIRST RESOURCES CORP
Ottumwa, IA Full Time | Part Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 1/31/2027

About the Role

Are you passionate about making a meaningful difference in the lives of others? First Resources Corp. is seeking dedicated, compassionate, and reliable Direct Support Professionals (DSPs) to join our team.

In this vital role, you will provide direct care and support to individuals with intellectual disabilities and chronic mental illness. You will assist clients with daily living activities, advocate for their personal goals, support community involvement, and ensure their health, safety, and personal growth in alignment with their Person-Centered Service Plan (PCSP).

If you are a strong communicator who values dignity, respect, and high-quality care, we encourage you to apply!

Key Responsibilities

  • Direct Client Care & Support: Assist, train, and supervise clients in all phases of daily living (hygiene, feeding, household chores, shopping, and meal preparation).
  • Goal Achievement & Advocacy: Guide clients toward achieving the goals in their Person-Centered Service Plan (PCSP) while promoting choice, independence, and individual rights.
  • Appointments & Community Involvement: Schedule medical/mental health appointments, coordinate and provide transportation, and encourage active participation in leisure and community activities.
  • Medication & Health Safety: Pass medications in accordance with agency policy, maintain Medication Administration Records (MAR), log discrepancies, and adhere to proper safety and non-aversive behavior management guidelines.
  • Documentation: Accurately complete required documentation (hourly verification forms, progress notes, seizure logs, incident reports, and petty cash sheets) within 24 hours of service delivery.
  • Schedule & Communication: Maintain close, timely communication with supervisors and co-workers. Develop approved weekly client schedules, check agency email every shift, and attend scheduled team meetings.

Qualifications & Requirements

  • Education: High school diploma or equivalent.
  • Experience: Experience working with individuals with disabilities or mental health diagnoses is preferred, but not required.
  • Driver’s License & Transport: Must possess a valid driver’s license, reliable transportation, and personal auto insurance compliant with State of Iowa requirements, and be insurable under company policy.
  • Physical Requirements: Ability to lift a minimum of 40 lbs without restrictions.
  • Background Check: Must pass background checks pertaining to criminal and abuse registries.
  • Technology & Communication: Basic computer skills (Microsoft Office, email) and access to a reliable personal phone.
  • Trainings: Must complete new hire orientation, agency-required trainings, and medication administration training.

Core Competencies & Skills

  • Strong verbal and written communication skills
  • High degree of accountability, time management, and organizational skills
  • Ability to handle emergency situations (behavioral or medical) calmly and professionally
  • Active listening, respectful role modeling, and professional boundary setting
  • Flexibility, adaptability, and a positive, team-oriented attitude

Job Details

  • Job Type: Full-time / Part-time
  • Setting: Residential / Hourly Community-Based Services (HCBS)

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program

Salary : $30,607 - $38,949

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