Administrative Assistant for Community Outreach Center

Opportunity:

We’re seeking an administrative professional with intermediate Microsoft Office experience, clear boundaries, and demonstrated self-initiative. This Monday – Friday, 8:00 a.m. – 5:00 p.m. role provides continuous front desk coverage, supports First Pres missions, and requires effective collaboration with diverse individuals, including clergy, staff, volunteers, and people experiencing homelessness. This position will be officed within First Pres’ community outreach center, Community Crossroads.

Contributions Defining Impact:

The essential functions listed are representative of those required to successfully perform the job.

• Provide continuous welcome desk coverage, managing phones, guest arrivals, building access, and a warm, helpful visitor/member/volunteer experience
• Provide administrative support to clergy, staff, committees, and ministry teams, including receiving & routing deliveries
• Produce documents and communications forms for worship services, special events, meetings, newsletter, and as needed
• Maintain and update records and databases (membership, volunteers, attendance, contact information) and handle purchasing/inventory to support outreach and church operations
• Coordinate and support events, meetings, and activities, while keeping the office running efficiently and improving workflow/resources as needed
• Additional duties as assigned

Essential Requirements:

Education & Experience

• High school education or equivalent is required, with some college preferred
• Must have a minimum of three (3) years of full-time administrative assistant experience, preferably within a church or volunteer environment
• Intermediate Proficiency in Microsoft Office is required
• Bilingual in English and Spanish highly preferred
• Experience in ShelbyNext and Better Impact are preferred
• Understanding of, or willingness to learn about, the Presbyterian Church (U.S.A.), including basic principles, beliefs, governance, operations, mission, and practices
• Experience in church life, regardless of denomination, is desirable

Knowledge, Skills & Abilities

• Proficient in Microsoft Excel, Outlook, and Word, including creating spreadsheets and using basic formulas in Excel, as well as preparing documents, templates, labels, and performing mail merges in Word
• Demonstrate self-initiative, proactively identifying tasks, anticipating needs, and taking appropriate action with minimal supervision
• Maintain composure in a dynamic environment with competing priorities, background noise, and unexpected situations; able to meet deadlines under pressure
• Provide excellent oral and written communication in English (and preferably Spanish), customer service, and audience-appropriate messaging
• Exhibit compassion and professionalism while upholding established policies, safety protocols, and security awareness for people and property
• Must be legally authorized to work in the US without sponsorship (currently or in the future)

Environment:

The physical demands reflect requirements to successfully perform the essential job functions. Reasonable accommodations may be provided for individuals with disabilities.

• Punctual and daily onsite attendance is required to ensure clergy, members, staff, and committees receive necessary support.
• This position requires extended periods of sitting at a desk while working on a computer, answering phones, and performing administrative tasks
• Intermittent movement throughout the buildings and properties and ability to periodically stoop, kneel, bend, crouch, twist, squat, push/pull, and move up to 30 pounds regularly. Digital dexterity and ability to reach are required to assemble, retrieve, and replace things
• This position must be able to gather and organize information and close visual acuity is required to perform activities, such as reading, preparing and analyzing data, proofreading, general hazard identification, counting, and overall assessment of environment
• Must hear with aid, effectively converse with stakeholders, and respond quickly to sounds or emergency situations in potentially noisy environments
• Must adapt to workplace stressors such as complaints, emergent situations, loud noises, or competing priorities
• Must understand direction, adhere to, and apply process protocols timely

Benefits for You:

Pay is determined by previous qualifications, market data, and internal equity and begins at $20.00, paid on a semi-monthly basis.

Full-time employees are immediately eligible to participate in our robust benefits package on day 1! Our comprehensive benefits package includes:

• 100% employer-paid individual health coverage
• 100% employer-paid life, AD&D, and long-term disability insurance
• Immediate 100% retirement match, up to 6% of your earnings, with no vesting period
• Optional employee-paid benefits include family health coverage, dental, vision, and temporary disability

For the complete job description, please visit: www.fpcfw.org/careers.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance