What are the responsibilities and job description for the Regional Director of Operations position at First Onsite - US?
A Day in the Life of a Regional Director of Operations
As Regional Director of Operations, you lead with purpose, strategy, and hands-on oversight, guiding multiple branches to achieve operational excellence. Partnering closely with General Managers, you provide mentorship, accountability, and strategic direction to ensure each location consistently exceeds service standards and operational goals. Your dynamic leadership drives performance, builds strong teams, and sets the tone for a high-performing, customer-focused culture across the region.
You are the engine behind regional operations-analyzing key metrics, identifying trends, and implementing improvements that enhance efficiency, service delivery, and profitability. Reporting to the Regional Vice President, you are a strategic partner in business growth, responsible for talent development, budget management, and achieving growth targets. Your ability to bring structure, clarity, and consistency to fast-paced operations makes you a critical driver of success and expansion across the organization.
Responsibilities:
- Drive regional implementation of short- and long-term strategic objectives
- Develop and oversee annual business plans aligned with corporate goals
- Monitor and report regional financials (P&L) and operational performance
- Identify, mentor, and develop future operational leaders
- Ensure branch consistency, compliance, and adherence to corporate processes
- Oversee critical projects, monitoring budgets, timelines, and production
- Support acquisition, sourcing, and integration
- Travel 25-50%
Experience & Education:
- College degree in Business/Construction Management preferred or equivalent in experience
- Working knowledge of the restoration and construction industry
- Ability to read all Xactimate scopes and review Time & Material invoices
- A valid driver's license is required
First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.
Subject to Federal, State and Local laws, regulations and/or ordinances, applicant must be able to pass Background Check and Pre-employment Drug Screen.
Salary : $130,000 - $170,000