What are the responsibilities and job description for the Escrow Officer position at First National Title Insurance Company™️?
Company Description First National Title Insurance Company™️ is a title insurance underwriter dedicated to delivering the highest level of customer service in the industry. The company focuses on supporting independent title agents with responsive underwriting guidance, ongoing education, and strong agent-centered relationships. It emphasizes sound business practices, financial security, and the use of modern technology to improve the agent–underwriter experience. A team of experienced professionals works to build a network of successful agents while maintaining a positive, collaborative work environment. Long term, the company aims to be the independent underwriter of choice that agents know, like, and trust.
Role Description The Escrow Officer is a full-time, on-site role based in Wimberley, TX, responsible for managing residential real estate escrow transactions from opening to closing. Day-to-day tasks include preparing and reviewing title and escrow documents, coordinating with buyers, sellers, real estate agents, lenders, and other parties, and ensuring all funds and documents are accurately received, disbursed, and recorded. The Escrow Officer conducts closings, explains settlement statements and related documentation, and performs notary responsibilities as required. This role requires maintaining detailed escrow files, adhering to regulatory and company policies, and providing consistent, professional customer service to all parties. The Escrow Officer also helps resolve issues that arise during transactions and contributes to a positive, team-oriented office environment.
Qualifications
Role Description The Escrow Officer is a full-time, on-site role based in Wimberley, TX, responsible for managing residential real estate escrow transactions from opening to closing. Day-to-day tasks include preparing and reviewing title and escrow documents, coordinating with buyers, sellers, real estate agents, lenders, and other parties, and ensuring all funds and documents are accurately received, disbursed, and recorded. The Escrow Officer conducts closings, explains settlement statements and related documentation, and performs notary responsibilities as required. This role requires maintaining detailed escrow files, adhering to regulatory and company policies, and providing consistent, professional customer service to all parties. The Escrow Officer also helps resolve issues that arise during transactions and contributes to a positive, team-oriented office environment.
Qualifications
- Experience managing escrow transactions and familiarity with escrow procedures and compliance requirements.
- Proficiency in coordinating and conducting real estate closings, including preparation and review of settlement statements.
- Current Notary Public commission (or ability to obtain) and practical experience notarizing real estate documents.
- Strong customer service skills, with the ability to communicate clearly, manage expectations, and handle sensitive situations professionally.
- Knowledge of residential real estate practices, documents, and terminology, including working with agents, lenders, and title requirements.
- Attention to detail, strong organizational abilities, and accuracy in handling funds and documentation.
- Comfort with title/escrow software and general computer skills; ability to learn new systems and follow established workflows.
- Previous experience as an Escrow Officer, Escrow Assistant, or in title insurance or real estate is preferred.
- High school diploma or equivalent required; additional coursework or certification in real estate, title, or finance is beneficial.