What are the responsibilities and job description for the Summer Banking Associate position at First National Bank?
Description
First National Bank is seeking a friendly and motivated Banking Associate to join our retail team for seasonal summer employment.
Whether you're passionate about finance, technology or helping others - a career at First National Bank offers a world of opportunity to grow and succeed. Work collaboratively with a team while having fun and providing product and technical support knowledge to customers. We are proud to be on the 2025 list of Best Places to Work in Maine.
Fulltime position (40 hours)
Schedule Monday-Friday & Rotating Saturdays
Qualifications:
- Cash handling experience
- Direct customer service experience
- High School degree or GED
- Sales and computer experience desirable
Function: Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Works in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality.
Essential Duties:
- Accurately process customer banking transactions in teller system following bank policies for identification of customers, review of activity and appropriateness of transaction. Place deposit holds as needed.
- Exhibit and apply a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage.
- Maintain a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals.
- Provide loan and deposit information regarding the structure and design of bank products including features/benefits, rates, terms, interest calculations, payment applications, balance, and statement information.
- Investigate and correct errors reported by customers; work with management to report unusual account activity.
- Maintain branch's safe deposit box system including access to rented boxes and payments.
- Accept requests to wire funds.
- Create necessary forms for stop payments, holds, AFTs and debit cards.
- Demonstrate an understanding of the impact of federal regulations, including the Bank Secrecy Act (BSA) on daily activities and stay abreast of changes through completion of training classes.
- Exhibits an understanding of common scam and fraud situations and knows how to report internally.
- Has a full understanding to deposit compliance regulations including Regulation CC – deposit holds.