What are the responsibilities and job description for the Bilingual Assistant Branch Manager position at First National Bank Texas?
* Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
* Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
* Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
* Accountable for the achievement of monthly new account production as assigned by upper management
* Work closely with the Branch Manager to motivate staff in achieving retail and new account production
* Participate in an active sales environment that may require in-store aisle prospecting
* Attend business development calls, or other sales opportunities, with a member of management
* Manage branch operations and staff, in the absence of a manager
* Conduct training for new hires
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Regular and predictable attendance and punctuality
* Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch
* Required to stand or walk for extended periods of time dependent upon branch location
* Operate a computer and other office machinery
* Schedules are prepared based on business need and subject to change at any time.
* Ability to lift up to 50 lbs
Qualifications:
* At least 18 years of age
* High School diploma or equivalency
* Ability to communicate clearly and professionally in both Spanish and English
* Associate's degree in business/management or related degree preferred
* Minimum of one year management/supervisory experience
* Strong sales skills with the ability to effectively develop business opportunities
* Proven ability to establish and maintain sound relationships with existing and potential customers
* Excellent communication skills, leadership and organizational skills
* Extensive cash handling experience
* Experience working in a high volume, fast paced environment
* Banking experience preferred
* Familiarity with banking laws and regulations preferred
* Must be able to work a flexible schedule including evenings, weekends, and holidays
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
