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Loan Operations Specialist II

First National Bank of Michigan
Kalamazoo, MI Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 6/5/2026

Position Summary:

Ensure accurate and timely operations of the Bank’s loan processes to include but not limited to due diligence, loan document preparation, post-closing activities including loan funding, file maintenance. Acts as a resource in responding to inquiries and resolving problems for Loan Officers. Proactively identifies issues or needed changes, recommends resolution, and participates in quality improvement efforts.

Customer-Focus

Provides exceptional customer service internally and external and leads by example. Ensures all procedures are implemented and being followed.

Business Operations

  • Preparation of commercial loan documentation
  • Review of due diligence items - UCC lien searches, flood determination, title work, entity documents, evidence of insurance, etc.
  • Book new loans, renewals, and modifications.
  • Post payments, draws and principal reductions
  • Process loan payoffs
  • Loan account research
  • Scan loan files
  • Post-Closing loan review
  • Document exception tracking/reporting
  • Maintenance loans loan records within the Core
  • Performs other duties as assigned

Job Specifications:

Education & Experience

  • Three years of loan operations experience
  • Familiarity with Microsoft Word and Excel
  • High School degree or GED required

Knowledge, Skills & Abilities

  • Effective communication and presentation skills
  • Be able to deal with a variety of variables and to interpret written or oral instructions
  • Work independently and under time deadlines
  • Ability to organize, prioritize and multi-task
  • Ensure compliance with applicable regulations and laws

Physical Requirements

  • Frequently required to use hands and fingers to handle, feel or operate equipment, and reach with hands and arms.
  • Frequently required to talk and hear; frequently required to stand and walk
  • Occasionally required to climb, balance, stoop, kneel, crouch, bend, twist, and crawl.
  • Occasionally required to lift, push, pull and/or move up to 25 pounds
  • Specific vision abilities required include: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

COMPANY DESCRIPTION

First National Bank of Michigan (FNBM), is a locally owned bank. Our commitment to superior service and our community means that you will always have personalized service with professionals whom you can talk to face-to-face. We are privately owned by investors who value commitment to a locally controlled bank that helps the community grow and prosper.

First National Bank of Michigan was not only made in Michigan, but also made to serve Michigan. Together, our staff currently gives back to more than 100 area organizations. We believe a healthy community depends on the positive contributions of its members, and that’s why we encourage collaborations between our bank, organizations and members of the community.

Working for First National Bank of Michigan means being part of a family-friendly team of professionals dedicated to service within their community. We offer a competitive compensation package and opportunities for professional networking, growth and advancement.

First National Bank of Michigan is an equal opportunity employer. FNBM pledges equal opportunity for all employees and applicants. Consequently, all individual employment decisions will be based on the individual’s qualifications, performance, and effort. FNBM does not discriminate against employees or applicants and will make every effort to provide a workplace free of the tensions created by actions that degrade an individual because of their religion, race, color, national origin, age, sex, sexual orientation, gender identity, height, weight, marital status, veteran status, disability, or citizenship status. To do this, the Bank has adopted a policy against all forms of harassment and any other forms of unwanted or illegal conduct.

We look forward to talking with you! Together, We are First.

First National Bank of Michigan - Diversity, Equity & Inclusion Statement

At First National Bank of Michigan we believe “Together, we are First”. To be “Together,” we fully embrace that each individual has a different life experience. We must respect and embrace the diverse backgrounds of all and strive to address and eliminate any conscious or unconscious biases that exist. In doing so, we promote an environment free of discrimination, which allows individuals to be true to their authentic selves. These actions stimulate critical thinking, strengthen communication, and inspire employees to help deliver on the core mission and values of the Bank.

We are committed to building –

· A diverse and inclusive workforce

· Respectful communication and teamwork amongst all

· Work/Life Balance that respects the needs of our employees

· Continuous opportunities to learn and grow “Together”

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $20

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