What are the responsibilities and job description for the Customer Service Representative position at First National Bank Bemidji?
First National Bank Bemidji is currently seeking applicants for Full-time Customer Service Representatives. This position is the main point of contact for the majority of customers in their day-to-day transactions generally associated with banking. These transactions may include deposits, withdrawals, balance or statement inquiries, loan payments and card transactions, among others. In addition to the handling of such transactions in an efficient and tactful manner, it is expected that CSRs demonstrate genuine interest and helpfulness in identifying product and service offerings, recognizing situations that suggest a need for additional or different products and services, and taking proactive steps to explain these to our customers or referring them to someone who is better informed and can give a more detailed explanation. Benefits Include: Health and Dental Insurance (partially employer-paid) HSA (employer contributions) Vision Insurance Medical & Dependent Care FSA Employer paid Life & Long-Term Disability Insurance Optional Life Insurance AFLAC Paid Parental Leave Paid Time-Off ("PTO") Paid Holidays Employee Assistance Program ("EAP") Clothing Reimbursements Additional in-house products First National Bank Bemidji is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. Member FDIC