Description:
Position Summary:
The Loan Production Specialist is responsible for assisting the Loan Officer(s) (LO) to ensure a smooth loan origination process and to assist in the retention of existing customers and in the development of new business opportunities, including but not limited to any and all loan processing duties assigned from start-to-finish to post-close. The Loan Production Specialist works in conjunction with the Lenders, Secondary Market, Processing and the Closing departments to ensure the loan closes on time. With the knowledge communicated from the Lenders, the Loan Production Specialist communicates with the borrower on items needed to get a loan approval or a clear to close. The position also focuses on any and all loan servicing efforts. In addition, the position supports the Senior Lender and President & CEO with administrative tasks, appointment scheduling, Board Meetings, Committee meetings, etc. to ensure the company goals and objectives are accomplished and operations run efficiently.
Duties and Responsibilities:
Coordinates with the LOs on all communication efforts. Assists in the gathering of financial information from the borrower, verify the financial information is accurate, input the financial information into the loan processing system, order credit- including a review of the Office of Foreign Assets Control (OFAC) investigation, confirm the Loan Estimate has been sent to the borrower within 3 days of loan application or required disclosures have been received, any and all loan processing duties, including but not limited to ordering appraisal, prepares loan for conditional approval, obtain any remaining loan conditions for the clear to close, and closing set-up support.Monitors loan pipeline of assigned LOs and works with loan customers, LOs and Operations Department to assist any and all needs during or after the loan process.Provide high level of administrative support and be a resource for Lenders, as well as the President & CEO.Escrow lead in all areas/duties – assisting LOs, assisting Shared Services team assigned to escrow, and working with customer needs of all escrow features and needs. Assisting in certain items after loan closing or any servicing efforts, including but not limited to: booking and reviewing loan-set-up, loan maintenance, post-close loan items, payoff items, collection efforts including past-due calls and past-due letters, builder approval process, large borrower tracking, annual approved attorneys and appraisers process, loan transactions- including but not limited to withdrawals / draws, deposits, escrow payments / disbursements, and any and all loan payments/transactions, assistance in loan servicing projects and audits/exam support, etc.Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business.Provide administrative assistance, such as writing and editing emails, drafting memos, and preparing communications on behalf of LO’s and Executives.Manages service providers and vendors effectively (including but not limited to builders, inspectors, appraisers/AMCs, attorneys / title companies, credit reporting and flood vendors, etc.), structures relationships with service providers and vendors in a strategic manner. Manage all lending information flow in a timely and accurate manner.Take minutes during meetings.Remain current on lending regulations and BGF policies and procedures, any and all guidelines and policies and on changes within the legal, regulatory, economic, and competitive and technology environments which impact lending and general banking areas. Other duties as required.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Requirements:
Necessary competencies:
ResiliencePerseveranceInitiativeConfidentialityCommunicationService OrientationDetail OrientationWorkflow skills / Organizational skillsIntegrity Technical Expertise
Superb written and verbal communication skillsStrong time-management skills and the ability to organize and coordinate multiple projects at once.Experience with lending regulations, laws, guidelines, and requirements, including but not limited to RESPA guidelines, Regulation Z requirements and loan documentation is preferred.Experience working on a loan processing / lending system is preferred,Experience originating/processing loans is preferred.Experience in mortgage lending is preferred.Experience with escrow is preferred.Experience in finance or banking industry is required.Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. LaserPro, Encompass, OnBase, Nautilus, a banking core system, Photoshop and/or InDesign preferred.Education and Experience
Education: High School Diploma or equivalent is required.Experience developing internal processes and filing systems.Years of experience: 2 years experience processing loans, preferred mortgage loans.Years of experience supervising: None.Physical Environment
- While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
- The employee must occasionally lift and/or move up to 25 pounds.
- The noise level in the work environment is usually quiet to moderate.
- This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.30p.
