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Responsible for support functions for Farm Services. Also, responsible as a representative of the Bank and department within the local agricultural business communities.
Responsibilities include, but are not limited to:
- Resolve customer problems by listening, gathering information and acting as an intermediary with other departments. Follows through to ensure that customer problems and questions are resolved.
- Manages the administrative processing of "work tickets", coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories. Assists in processing insurance information and premium payments, and real estate property tax payments.
- Balances daily administrative tasks to ensure accuracy by processing customer deposits and reconciling accounts managed by others.
- Utilizes BOX as Ag Services electronic data filing, storage, and workflow tool.
- Manages USDA farm program sign up records and payments of same.
- Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties.
- Provides administrative support to farm managers with preparation and tracking of tenant leases on farm and trust properties.
- Monitor 1099 Misc. on farm accounts during the year.
- Supports farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs.
- Cross-sell bank products and services in a professional manner.
- Completed required training associated with job function.
- Perform other related duties as assigned.
Qualifications
Education/Experience:
- Associates degree preferred or specialized education/training normally acquired through two plus years of experience.
- Previous experience (2 years) in an office or administrative support role, demonstrating strong organizational and multitasking skills.
Skills:
- Proficient in Microsoft Office.
- Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
- High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner.
First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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