Clinic Coordinator

Position Summary

Coordinates and directs clinical, operational, and program activities on a day-to-day basis to ensure the delivery of quality patient care. Is responsible for all appropriate documentation and reporting requirements.

POSITION SUMMARY EXPANDED:

Under the Oklahoma Medical Marijuana and Patient Protection Act?(“The Unity Bill”), this position is considered a “Safety-sensitive position. “Safety-sensitive” is defined to include “any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.” Employees working in “safety-sensitive” roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Manages clinical operations, including but not limited to phone access to the health care team and patient flow.
• Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
• Ensures effective staff utilization to meet staffing and workload requirements and supports the delivery of quality patient care and services within budgetary guidelines.
• Assists and supports scheduling as needed.
• Establishes accountabilities and performance goals and provides counseling, coaching, feedback, recognition, training, and development to staff.
• Develops and manages quality improvement initiatives for areas of responsibility.
• Assists with the development and management of the operating budget; maintains fiscal control of the assigned clinic cost center.
• Plans, coordinates, directs, and provides patient care orientation and ongoing education to staff.
• Responsible for clinical education, including but not limited to lab, x-ray, medical assistant duties, patient service representative duties, and phlebotomy.
• Responsible for clinical competencies for all new hires and existing staff annually or as needed.
• Supports and participates in performance improvement and risk management programs.
• Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices.
• Ensures compliance with legal issues, including but not limited to patient confidentiality and risk management; ensures compliance with federal, state, and local regulations.
• Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
• Applies safety principles as identified by established policy.
• Performs other related duties as assigned by the Director, including but not limited to housekeeping, reception duties, etc.

EDUCATION REQUIREMENTS

• High School Diploma required.
• A degree in a healthcare field is preferred, but not required.
• LPN License preferred, but not required.
• Three (3) years of healthcare management experience preferred.

Certificates, Licenses, Registrations Required:

• Current BLS certification required.
• ACLS certification is preferred.
• An LPN license in the state of Oklahoma is preferred.