Operations Supervisor

First for a reason: At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Operations Supervisor – Serving Ellington Public Schools Salary: $58,000 – $62,000/year based on experience Drive operational excellence at First Student, North America’s largest school transportation provider, by supporting safe, reliable service for students served by Ellington Public Schools. This role is a strategic opportunity to strengthen daily performance, elevate service delivery, and reinforce our operational impact in the community. Why Join First Student? Competitive Salary: $58,000–$62,000/year, aligned with experience Career Mobility: Growth opportunities across North America Operational Stability: Join a proven industry leader transporting 2.5 billion passengers annually Team Culture: Collaborative, performance-driven work environment Benefits Include: • Medical, dental, and vision insurance • 401(k) with company contribution • Paid time off, holidays, and sick leave • Company-paid life insurance Your Role as Operations Supervisor • Oversee daily dispatch, routing, and driver operations to ensure safe, on-time transportation • Coach, counsel, and develop dispatchers and drivers to meet operational standards • Monitor route performance, start-times, and safety metrics to drive accountability • Maintain operational records, reporting, and scheduling documentation • Respond to customer and district concerns in a professional, solutions-focused manner • Support administrative functions including payroll, routing, training, and road supervision • Assist with driver recruitment and onboarding as needed What You’ll Bring • Experience: 1–3 years in transportation, logistics, or related operational roles; supervisory and/or driving experience strongly preferred • Education: High school diploma or equivalent • Licensing: Class B CDL required • Competencies: Strong leadership, communication, and problem-solving skills • Technical Skills: Proficiency with Microsoft Office and operational systems • Adaptability: Ability to support both field and office operations Be Part of a Company That Delivers At First Student, safety and customer care guide every decision. We invest in our people, champion diversity, and maintain a culture centered on teamwork, accountability, and long-term professional development. Ready to move your operations career forward? Apply today to join our team serving Ellington Public Schools. At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence

Salary : $58,000 - $62,000