What are the responsibilities and job description for the Field Service Technician position at First Line Fire Extinguisher?
Company Description First Line Fire Extinguisher is a business supplies and equipment company based in Paducah, Kentucky, serving commercial and industrial customers across the region. The company focuses on providing fire extinguishers and related safety equipment to help organizations maintain safe, compliant workplaces. As a local provider, First Line Fire Extinguisher values reliable service, long-term customer relationships, and practical solutions. Team members contribute directly to workplace safety by helping customers meet fire protection standards and regulations.
Role Description The Field Service Technician is a full-time, on-site role based in Madisonville, KY. This position is responsible for inspecting, testing, servicing, and refilling fire extinguishers and related fire protection equipment at customer locations. Day-to-day tasks include traveling to job sites, performing routine maintenance and safety checks, documenting service work, and ensuring all equipment meets applicable codes and standards. The technician interacts with customers to explain service findings, recommend corrective actions, and schedule follow-up visits as needed. The role also involves maintaining tools and inventory in company vehicles, following safety procedures, and completing accurate service reports and paperwork.
Qualifications
Role Description The Field Service Technician is a full-time, on-site role based in Madisonville, KY. This position is responsible for inspecting, testing, servicing, and refilling fire extinguishers and related fire protection equipment at customer locations. Day-to-day tasks include traveling to job sites, performing routine maintenance and safety checks, documenting service work, and ensuring all equipment meets applicable codes and standards. The technician interacts with customers to explain service findings, recommend corrective actions, and schedule follow-up visits as needed. The role also involves maintaining tools and inventory in company vehicles, following safety procedures, and completing accurate service reports and paperwork.
Qualifications
- Ability to perform hands-on mechanical work, including inspecting, testing, and maintaining fire extinguishers and related equipment.
- Strong attention to detail for accurate documentation, recordkeeping, and compliance with safety and regulatory requirements.
- Effective communication and customer service skills to interact professionally with clients on-site.
- Basic math and problem-solving abilities to diagnose equipment issues and follow service procedures.
- Valid driver’s license and a clean driving record for regular travel to customer locations.
- Ability to work on-site, including lifting equipment, standing for extended periods, and working in various indoor and outdoor environments.
- High school diploma or equivalent; prior experience in field service, fire protection, or a related trade is beneficial.
- Willingness to complete industry-specific training and certifications related to fire extinguisher inspection and maintenance.