Financial Crimes Analyst I

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is a hybrid work model and can be based at our Billings, MT West and Omaha, NE 93rd & W. Dodge branch. What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Accrue and use your paid time off (PTO) immediately – no waiting period – plus paid federal holidays in addition to PTO. Through our Child Care Assistance Program, First Interstate will contribute up to $1,500 per eligible dependent, with a max of $4,500 annually. We prioritize wellness by offering eligible employees $25 per month, or $300 per year, toward a fitness club membership or exercise-related classes. We encourage you to apply, even if you are not sure your skills or experience check every box. Reach for what you want, and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. JOB DESCRIPTION The Financial Crimes Analyst will provide exceptional customer support for both internal and external clients to assist in risk mitigation, and fraud avoidance education. This role is considered to be an institutional expert on fraud schemes and trends. The Analyst will work directly with branch employees and clients to assess activity, provide guidance, and ensure risk mitigation going forward. The Analyst will be expected to perform the same duties of a Specialist as well as additional reporting responsibilities and assistance to management. The Analyst role will be responsible for managing multiple tasks at any given time and prioritize based on risk to the Bank and our clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides exceptional customer service to internal and external clients while maintaining focus on risk mitigation. Exceptional case management skills. Ability to clearly and efficiently present case information to management for additional review. Maintains composure and directs conversations to uncover the underlying fraud when speaking with clients and FIB employees. Ability to review activity with a clear, risk-based mindset. Assist management in creating procedures around daily responsibilities to ensure standardization with growth. Field multiple demands on your time throughout the day and prioritize duties based on risk and urgency. Accepting of change as a growth opportunity and flexible with working environment. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or General Education Degree required; Bachelor’s degree (BA/BS) from a four-year college or university and 2-3 years’ bank experience with a focus in client experience preferred; or equivalent combination of education and experience. OTHER SKILLS & ABILITIES Good verbal and written communication skills. Ability to appropriately escalate issues requiring problem solving and decision making. LANGUAGE SKILLS Ability to read, analyze, and interpret financial information, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to verbally communicate effectively while providing exceptional customer service. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to use sound logic. Must be able to stay calm and in control during difficult and stressful situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us (406)255-5485, Monday through Friday, 8 am to 5 pm MST or email us at careers@fib.com. All applicants must pass pre-employment screenings including a background check. First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify Notice English or Spanish Right to Work Notice English or Spanish