What are the responsibilities and job description for the Escrow Officer position at First Integrity Title Agency of Arizona?
Company Description
First Integrity Title Agency of Arizona is an independently owned National and local title company that has been serving the community for 25 years and has grown to over 170 team members. The organization is recognized as a top-tier provider, with a strong focus on the needs and aspirations of its clients. A client-first philosophy guides its service levels, product quality, pricing, and commitment to insuring real estate transactions. The primary goal is to deliver exceptional customer service throughout the transaction so that expectations are exceeded at the closing table. The company is dedicated to strength, service, and stability in every interaction.
Role Description<
/strong>The Escrow Officer is a full-time, on-site role based in Scottsdale, AZ. This position is responsible for opening and managing escrow files, preparing and reviewing closing documents, balancing files, and ensuring accuracy and compliance throughout the transaction. The Escrow Officer coordinates with buyers, sellers, real estate agents, lenders, and other parties to facilitate timely closings and resolve any title or escrow-related issues. Daily tasks include obtaining and verifying documentation, handling disbursements, conducting signings, and delivering an exceptional customer experience from opening to closing. The role requires consistent communication, attention to detail, and adherence to company policies, regulatory guidelines, and industry best practices.
Qualifications
- Demonstrated expertise in escrow processes, including opening files, managing escrow accounts, and ensuring compliance with applicable regulations.
- Hands-on experience with residential real estate transactions and closings, with the ability to manage multiple files and deadlines effectively.
- Ability to perform and oversee closing procedures, including document preparation, funding, and post-closing follow-up.
- Active Notary Public commission in Arizona or eligibility to obtain one within a defined timeframe.
- Strong customer service skills, with a commitment to providing clear communication, proactive issue resolution, and a positive closing experience.
- Solid knowledge of title and escrow software systems and comfort working with digital document management tools.
- Excellent organizational skills and attention to detail, with the ability to prioritize tasks in a fast-paced environment.
- Strong written and verbal communication skills and the ability to work collaboratively with internal teams and external partners.
- Prior experience as an Escrow Officer or in a similar title/escrow role is strongly preferred.
- High school diploma or equivalent required; additional education or certifications in real estate, finance, or related fields are a plus.