Associate III - Premium Audit

Marketing Statement:

Join our purpose-driven team and make a difference in people’s lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively. We pride ourselves on our inclusive company culture and core values: Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service.

*This position is located on the island of Oahu and candidates must work in the state of Hawaii upon hire*

Typical duties include but are not limited to:

• Manage the Premium Audit incoming email folder, monitor & handle Vendor email folder
• Handle and address incoming phone calls to the Premium Audit Department.
• Review, verify, and finalize self/voluntary audits as assigned including revision, cancellation, and arbitrary audits for physical and hybrid/virtual audits. Follow up with insureds, agents, Commercial Underwriting, Support and Billing/Collections for required information and clarification to verify and finalize audits in a timely manner.
• Assist the Premium Audit Reviewer(s) as needed and perform other tasks as assigned by management.

Qualifications / Experience:

• High School diploma or equivalent
• 2 years general office experience
• Basic proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Excellent oral and written communication skills – including professional telephone etiquette skills
• Strong attention to details
• Excellent organizational and time management skills
• Ability to work well with others

Additional Preferred Qualifications:

• Working knowledge of Insurance system technology

Special Circumstances:

• Occasional overtime may be required

Salary Range:

$39,000 – $48,500 annually

Benefits:

We offer profit-sharing, comprehensive health benefits, generous parental and family leave, attractive time off benefits (vacation/floating holiday/sick/observed holidays), tuition assistance, a 401(k) savings plan with company match, a discounted insurance rate, life and disability insurance options, and more!

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.