What are the responsibilities and job description for the Office Assistant Dental Lab position at First Impressionz Dental Lab?
We are a small, tight-knit Dental Lab team looking for a proactive and organized Office Assistant to be our operational heartbeat! If you love a fast-paced environment where your work directly contributes to crafting perfect smiles and you thrive in a friendly team setting, this role is for you!
This multifaceted position bridges the gap between our amazing clients (dentists!) and our talented lab technicians, ensuring every case flows smoothly from intake to delivery.
Key Responsibilities
- The "Welcome Wagon": Be the cheerful voice and face of the lab, answering phones and emails with excellent customer service, making every interaction a positive one.
- Case Maintenance: Master our digital tracking system! You will receive, disinfect, log, and prepare incoming dental impressions and work orders, ensuring not a single detail is missed.
- Logistics: Manage shipping and receiving like a pro. You'll package finished masterpieces (crowns, bridges, etc.) for delivery and coordinate timely pickups and drop-offs.
- Data Entry: Keep our records clean and accurate by inputting patient and case information into our lab LMS software system.
- Team Player: Jump in wherever needed! Whether it’s inventory checks, organizing supplies, or helping coordinate the lab's social activities, you're always ready to help your teammates succeed.
- General Admin: Handle basic filing, supply ordering, and keep the front office running efficiently and cheerfully.
What You Bring to the Team
- A Positive Vibe: Can-do attitude is a must. We value enthusiasm and a good sense of humor!
- Organization: Juggle multiple tasks and prioritize effectively without breaking a sweat.
- Detail Orientation: Sharp attention to detail—crucial when dealing with precise dental work orders.
- Communication Skills: Clear, friendly communication (both written and verbal) for coordinating with dentists and colleagues.
- Tech Savvy: Comfortable with basic computer systems (email, MS Office, online systems) and a quick learner for our LMS lab software.
- Adaptability: Flexible and happy to adapt to changing priorities.
- Experience: High school diploma or GED. Previous office, customer service, or dental experience is a bonus, but we prioritize personality and a willingness to learn!
You’ll Love Working Here!
- Small Team Culture
- Fun Environment
- Meaningful Work
Pay: $20.00 - $22.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $20 - $22