What are the responsibilities and job description for the Mortgage Loan Coordinator position at First Horizon?
Location: On site at location listed in job posting.
Summary:
The Mortgage Loan Coordinator role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Ability to self-manage a pipeline by reviewing and confirming if all minimum items have been received as outlined on the Loan Coordinator Checklist. The Loan Coordinator is responsible for reviewing the file for completeness, reading all comments from the Mortgage Loan Officer (MLO)/ Mortgage Loan Assistant (MLA), indexing all the docs in the unassigned section of the efolder to the appropriate placeholders and completing all order outs per instructions laid out by management.
• Maintain daily workflow prioritization to ensure loan set up is completed timely and loan advances with quality to the next milestone.
• Adhere to published SLAs to promote effective pipeline management.
• Analyze and ensure all documentation received is accurate and meets minimum required documentation as outlined by our Mortgage procedures, Loan Coordinator checklist and AUS as applicable.
• Complete all order-outs per instructions from the Loan Officer.
• Process Appraisal Refunds
• Reconcile Credit Card Accounting deposit report from Accounting.
• Provide excellent customer service to both internal and external clients.
• Communicate effectively with all parties to the transaction to keep them informed of file status.
• All other duties as assigned.
Required Qualifications, and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
• High school Diploma or General education degree.
• Ability to effectively use various computer software applications.
• Ability to embrace and adopt all Technology as set forth by the line(s) of businesses.
• Basic accounting and mathematical skills.
• Ability to effectively Multitask.
• Work successfully in a fast-paced working environment and meet critical deadlines.
• Delivers excellent verbal customer service.
• Demonstrates Leadership
• Excellent interpersonal skills/Champions Teamwork
• Goal and success oriented.
• Self-Starter
• Highly organized, proven track record of successfully managing Time and Pipeline execution.
• Focus on Quality and Understanding of Regulation/Compliance requirements.
• Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful.
• Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines.
• Commitment to a positive customer experience (internal and external).
• Intermediate Microsoft Office skills
NMLS Language
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at
Benefit Highlights:
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More --
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