What are the responsibilities and job description for the Community Relations Specialist position at First Horizon?
Location: Onsite listed in the job posting
Summary
The Community Relations Specialist assists in execution of the Regional Community Investment Strategy that supports and promotes the brand, maintains and develops client relationships, and makes a positive impact in our communities. This position is key to the success and growth of the region and supports major programs, corporate strategy, and key leadership initiatives. This position supports the regional leader which includes, but not limited to, administrative functions.
Essential Duties and Responsibilities
- Manage regional leader’s calendar, phone, travel and expenses.
- Manage financial reporting for the region.
- Develop and support a regional strategy that drives client growth and revenue.
- Support banking teams in order to develop and sustain client relationships.
- Operationalize brand at the ground level by creating and executing regional level differentiating events and client experiences to build relationships with clients and centers of influence.
- Position the company as a leader in the community through a community investment strategy.
- Integrate corporate communications and marketing strategies within regions.
- Promote attraction and retention of talent by fostering associate engagement in the community and the workplace.
- Provide regional level feedback to corporate communications and marketing partners.
- Collaborate with marketing to execute events, and at times represent the company at such events.
- Serve as CRA Liaison.
- Serve as Advisory Board Coordinator.
- Manage regional social media accounts.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- 5 years of community relations or financial services experience preferred
- Bachelor (4-year college) degree preferred or combination of education and experience
- Exceptional written and verbal communication skills to interface effectively with internal and external audiences
- Self-motivated and team oriented
- Committed to high-quality work product
- Discretion to manage highly confidential information
- Ability to work efficiently with a high level of attention to detail
- Excellent time-management, organizational and problem-solving skills
- Experience working in a high-paced, high urgency environment that requires discretion, diplomacy and judgment.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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