TRES Support Insurance Specialist

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C's – Caring, Character, and Collaboration – ensuring a workplace that is not only rewarding but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

We currently have a TRES Support Insurance Specialist opportunity for Trust Real Estate Services Team. In this role, you will Working in collaboration with the Real Estate Officers (REOs), responsible for ensuring that all Trust Real Estate properties are properly covered by insurance.  Responsible for timely renewal of the Master Trust Policy. 

Compensation

The pay range is $19.50 - $24.50/hour; commensurate with experience.

Work Schedule

Monday - Friday 8:00AM - 5:000PM (hours may vary)

Required Qualifications:

• Associate’s degree in accounting or business, information management, related field, or equivalent experience required
• Two years of experience in insurance services, banking, financial services, or wealth management, in an insurance or operations role, with demonstrated ability to meet prescribed deadlines and track documents, or equivalent required
• Three years of experience in or familiarity with reviewing insurance claims, policy renewals, and casualty, property, and liability insurance policies preferred
• Working knowledge of trust real estate management system, and Trust Property Insurance Processing preferred
• Educational background in real property and liability insurance preferred
• Familiarity with real property insurance coverage and pricing preferred
• Strong organizational skills and ability to maintain accurate, up-to-date insurance records across both physical property files and the PDS system, while effectively tracking and monitoring policy expiration dates and renewal timelines for multiple properties
• Highly detail-oriented with a proven ability to prepare accurate, error-free reports for documentation and internal or committee-level review
• Excellent time management skills to ensure timely policy renewals, claims processing, and annual master policy updates
• Effective verbal and written communication – must be able to work effectively with REOs, collaborate with internal stakeholders, and external insurance vendors, and clearly communication policy requirements and discrepancies
• Must be able to exercise discretion regarding confidential matters
• Technically proficient in utilizing insurance software and trust real estate management systems to support efficient policy administration and recordkeeping
• Proficient in Microsoft 365 suite of applications
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Benefits:  

We proudly offer a comprehensive benefits program for all employees. For more information, Click Here 

We value you! 

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian Bank! 

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members 

If this position sounds like an ideal match, we invite you to apply so we can learn more about you. 

At First Hawaiian Bank, it all starts with YES!