Post Close and Quality Control Specialist

Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.

Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!  

Position Summary

Responsible for reviewing newly booked and modified loans to ensure accurate system setup, identification of missing or incorrect documentation, and proper recording of exceptions. This work supports accurate financial reporting, regulatory compliance, and customer statement integrity.

Essential Duties and Responsibilities

1. Review loan documentation against system reports to verify that new and modified loans are booked accurately, in accordance with department procedures.
2. Compare executed loan documents to the approved terms to confirm accuracy and identify any discrepancies.
3. Verify that all required loan documents are present and complete by reviewing the executed loan file against the applicable checklist.
4. Record newly identified exceptions and clear resolved exceptions in accordance with department guidelines.
5. Responsible for updating procedures of job duties as it pertains to related position.
6. Be available as needed to cross train and perform additional tasks as assigned.
7. Utilizes problem solving skills, external resources, and internal resources to resolve issues.
8. May assist with special projects designated by supervisor or manager.
9. Escalates complex problems (i.e. production, system problems and/or collateral documentation issues) to supervisor or manager.
10. Adheres to the BSA Policy and all other Bank Policies.
11. Other duties and responsibilities as may be assigned by supervisor or manager.

Minimum Qualifications (Education, Experience, Skills)

• Knowledge of consumer and commercial lending, real estate, loan documentation, lien documentation, as well as state and federal compliance and lending regulations
• Excellent written and verbal communication skills
• Ability to work independently, efficiently and innovatively as part of a team
• Must work well under pressure, meeting multiple and conflicting deadlines
• Computer skills, including proficiency in Microsoft Word, Excel and Microsoft Office
• Minimum 1 year experience in loan operation or collateral documentation environment in a commercial bank or other financial institution is preferred but not required

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.