What are the responsibilities and job description for the Deadwood Travelodge Front Desk Night Auditor/Gift Shop Cashier position at First Gold Gaming Resort?
Night Auditor & Hotel Guest Services Representative
?? Travelodge by Wyndham at First Gold Gaming Resort – Deadwood, SD
?? Starting Pay: $17.50 per hour
Are you friendly, dependable, and comfortable working independently overnight? Travelodge by Wyndham at First Gold Gaming Resort is looking for a motivated and customer-focused Night Auditor & Guest Services Representative to join our team in Deadwood, South Dakota.
This position plays an important role in creating a welcoming guest experience while ensuring nightly hotel operations and financial transactions are completed accurately.
If you enjoy working with people, staying organized, and being part of a fun hospitality environment, we would love to hear from you!
What You’ll Do
- Welcome guests with friendly and professional customer service
- Check hotel guests in and out efficiently
- Process guest payments and handle cash and credit card transactions
- Accurately enter and manage hotel reservations
- Balance and verify daily hotel transactions and shift reports
- Reconcile nightly credit card transactions
- Post charges, payments, and credits to guest accounts
- Complete nightly audit reports and ensure all transactions balance correctly
- Provide guests with local area, tourism, and special event information
- Assist with gift shop sales, stocking, and cleanliness
- Communicate effectively with housekeeping, maintenance, and hotel leadership to support smooth hotel operations
- Maintain a clean, organized, and professional front desk area
What We’re Looking For
- Friendly, positive attitude with strong customer service skills
- Ability to work independently and stay organized overnight
- Comfortable using computers and hotel reservation systems
- Strong communication and problem-solving skills
- Reliable, professional, and detail-oriented
- Previous hotel front desk, night audit, cashier, or customer service experience preferred, but we are willing to train the right candidate
Requirements
- High school diploma or equivalent preferred
- Must be at least 21 years of age
- Must be able to stand and perform front desk duties throughout scheduled shifts
- Must maintain a neat and professional appearance
- Must be eligible to obtain a South Dakota Gaming License
Why Join Our Team?
- Competitive starting pay
- Fun and fast-paced hospitality environment
- Opportunity to meet visitors from around the country
- Supportive team atmosphere
- Employee discounts and perks
Join the team at Travelodge by Wyndham Deadwood and help create memorable experiences for our guests every day!
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Salary : $18