Consumer Loan Processor

Company Description

First Financial Federal Credit Union is a not-for-profit financial cooperative providing banking products and services to its members in Monmouth and Ocean County.  Our goal is make a first rate difference in our Member’s lives by providing the highest level of quality products and personalized services while maintaining financial integrity and stability.  We have been putting people first and enriching our Member’s lives since 1936 by identifying their needs and providing trustworthy and value added solutions.

First Financial Federal Credit Union is a technology driven organization with efficient systems and easy to deliver products.  We are par with community banks and can provide you with the kind of environment where your skills and talents can make a difference that will be noticed.

Job Description

Summary: This position is responsible for interviewing consumer and mortgage loan applicants and originating and processing consumer and mortgage loan applications. 

Responsibilities:

• Processing and document preparation of Home Equity Line of Credits, Fixed Rate Home Loans, Mortgages, Consumer Loans, and Indirect Auto Loans.
• Perform follow-up on outstanding documentation with members, Branch/Assistant Managers, indirect dealers, or other parties to ensure there is no delay in processing the file for final approval.
• Reviews returned closing packages for accuracy and compliance. Follows-up on pending documentation to ensure the completion of the file.
• Ensures all files meet credit union policies/procedures and all regulatory guidelines (e.g., TRID, HMDA and BSA)
• Registers for NMLS and completes required training.
• Process loan application taken by phone, including gathering employment and income information and obtaining credit reports.
• Coordinates with branches for consumer loan closing.
• Inputs approved mortgage and consumer loans onto the data processing system and funds the loan closings.
• Answers member phone inquiries for mortgage or consumer loan information or maintenance.
• Booking and funding of loans.
• Reviews HMDA information on applications.
• Calculates loan payoff amounts and prepares accurate payoff letters, including per diem interest, fees, and expiration dates, ensuring compliance with lending regulations.
• Handles force-placed insurance processing with State National in accordance with established policies and procedures.
• Makes calls/cross sells additional loan products.

Note:  The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

Additional Functions:

• Supports the consumer loan staff.

Qualifications

Qualifications:

• HS Diploma or equivalent
• 1 year to 2 years similar or related experience.
• Proficient in MS Office, especially Excel.
• Good organizational skills and able to multitask.
• Strong interpersonal skills.
• Ability to comprehend simple instructions, short correspondence and memos.
• Able to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to research, collect, and analyze data.
• Creative at problem solving and developing alternative solutions.
• Accuracy and attention to detail.
• Strong verbal communication skills.
• Able to present information in one-on-one and small group situations.  Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

• Good basic math skills.

Additional Information

As a First Financial employee, you'll enjoy a challenging work environment.  We offer a great benefits package including Medical, Dental, Rx, Vision, Life Ins., Retirement Plans, Vacation, Sick and Personal.  

All your information will be kept confidential according to EEO guidelines.