What are the responsibilities and job description for the Fraud Analyst position at First Financial Bank NA?
Fraud Analyst
Location: Terre Haute, IN (On-Site)
Status: Full-Time, Hourly Non-Exempt
Why Join First Financial Bank?
At First Financial Bank, protecting our customers and the Bank from fraud is one of our highest priorities. As a Fraud Analyst, you'll play a critical role in identifying suspicious activity, investigating potential fraud, and helping prevent financial losses before they occur.
This role is ideal for someone who enjoys analytical work, solving complex problems, and making informed decisions in a fast-paced environment. You'll work closely with the Security and BSA/AML teams while helping safeguard customer accounts and maintain the integrity of the Bank's operations.
What You’ll Do
- Investigate suspicious activity: Review fraud monitoring alerts and analyze account activity to identify potential fraud and financial crimes.
- Protect customer accounts: Contact customers to verify suspicious transactions and take appropriate action to prevent fraud losses.
- Conduct fraud research: Gather, analyze, and document information needed to support fraud investigations and case files.
- Mitigate fraud risk: Recognize fraud trends, recommend preventative measures, and escalate complex situations when appropriate.
- Support investigations: Research criminal subpoenas and prepare documentation while maintaining confidentiality when required.
- Maintain records and reporting: Track fraud cases, reconcile loss information, and assist with management reporting and workflow improvements.
- Ensure compliance: Follow applicable Bank policies, regulatory requirements, and fraud prevention procedures in all activities.
What We’re Looking For
- High school diploma or equivalent
- One year of banking operations experience or one year of fraud prevention, loss prevention, or related experience
- Knowledge of fraud detection techniques and financial crime prevention practices
- Understanding of Suspicious Activity Reporting (SAR), Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Expedited Funds Availability Act requirements preferred
- Strong analytical, organizational, and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Word, Excel, and Windows applications
- General knowledge of banking products and services
- Experience with Verafin, CWS, Oasis, or similar fraud detection platforms preferred
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information
- Ability to remain in a stationary position for extended periods while reviewing reports and account activity
- Ability to review detailed financial information requiring close visual attention and accuracy
- Ability to operate a computer and other standard office equipment throughout the workday
- Ability to communicate effectively with customers, associates, and law enforcement or regulatory agencies, as appropriate
What We Offer
- Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
- Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
- Growth Opportunities: Tuition assistance and professional development programs.
- A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
Who We Are
First Financial Bank is a dynamic financial institution with over $6 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.
Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!
Ready to Join Us?
Apply now and take the next step in your banking career! We review all applications and will respond promptly.
First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
pressure, analytical thinking.