What are the responsibilities and job description for the Bank Teller position at First Federal Savings Bank?
First Federal Savings Bank has a great opportunity for a full time Teller in Huntington, IN.
The Teller interacts with customers providing exceptional customer service and accurately and efficiently executing customer financial transactions in a friendly and professional manner.
The position will report to the Head Teller.
Responsibilities:
- Completes comprehensive, prompt and efficient customer transactions.
- Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
- Issues money orders and cashier’s checks.
- Balances cash drawer at the end of the shift and compares totaled amount to computer generated proof sheet. Reports any discrepancies to the Head Teller as necessary.
- Ensures that the teller station is properly stocked with forms, supplies, etc.
- Cashes checks from a variety of accounts upon proper verification.
- Receives mortgage, consumer loan and other payments, and ensures the payments match balances due. Enters payments into computer.
- Reports malfunctions of teller terminals and other equipment used at the teller station to supervisor.
- Cross sells bank products.
- Answers the telephone and assists customer with account questions, online banking and debit card issues
- Must effectively adhere to BSA policies and procedures.
- Other duties as needed.
Requirements:
- Ability to establish relationships by getting to know every customer in order to provide an outstanding customer experience
- Demonstrated computer proficiency
- Ability to educate clients on bank products and financial services and make referrals when a potential opportunity has been identified
- Strong listening, verbal and written communication skills
- Ability to work well in a team environment
- Ability to follow company policies, guidelines and procedures
- Strong attention to detail and ability to multi-task
- Ability to maintain confidentiality using tact and diplomacy
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person