What are the responsibilities and job description for the Regional Teller position at First Federal Bank?
At First Federal Bank, our core values speak to the heart of our organization and are the essence of our company’s identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future.
Offering a dynamic benefit package that includes but is not limited to:
Job Purpose
Provides customer service on a variety of cash receipts and payment services in accordance with established bank policies. Will work in any of the branches located in the region as needed, possibly with short notice. Reports to Teller Operations Coordinator in home branch.
Essential Functions
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY
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Offering a dynamic benefit package that includes but is not limited to:
- Four Medical Plan Offerings to choose from
- Employer HSA Contributions (Coverage/Plan exclusions)
- Employer Provided Life Insurance Policy
- Annual Health Incentive
- Annual Wellness Reimbursement
- Tuition Reimbursement program
- Generous Match 401k Retirement Plan
- Paid Sick Leave
- Paid Vacation Leave
- 11 Paid Holidays Based on the Federal Reserve Calendar
Job Purpose
Provides customer service on a variety of cash receipts and payment services in accordance with established bank policies. Will work in any of the branches located in the region as needed, possibly with short notice. Reports to Teller Operations Coordinator in home branch.
Essential Functions
- Receives and processes checks and cash for deposit to accounts, verifies amounts, verifies identification of customer/non-customer, examines checks for proper endorsement; cashes checks and processes withdrawals.
- Receives and processes mortgage, consumer loan, credit card, utility and other payments.
- Places hold on uncollected funds.
- Counts, verifies and bundles coin and currency.
- Balances cash drawer daily and compares totals to system-generated totals; inputs daily cash totals for balancing by bookkeeping department.
- Reports any cash discrepancies to the supervisor.
- Maintains teller cash limits established by the Board of Directors.
- Issues money orders, cashier’s checks, assists in bank-by-mail function, reports facilities and equipment defects/problems, ensures teller station is properly stocked with forms, supplies, etc., and follows established policies and procedures to prevent loss.
- Responsible for recording night depository bag information on institution logs; prepare bags for transfer to the financial center branch or processes night depository bags and posts deposits to customer accounts, as required; prepares receipts for return to customer.
- Provides comprehensive, prompt and efficient customer service in financial institution transactions.
- Actively pursues referrals for sales staff.
- This position will also include responsibility for handling the review and preparation of Currency Transaction reporting to support the Compliance / BSA Department.
- Provides the best service to our customers with innovative and creative solutions.
- Good interpersonal, communications, computer and standard office equipment skills.
- Attention to detail with a strong aptitude for numbers and feel comfortable handling large sums of money.
- May be required to sit or stand for extended periods of time.
- Must complete in-house training program.
- High school diploma or equivalent.
- Must be available and willing to travel to any branch within the region as assigned.
- Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY
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