What are the responsibilities and job description for the Teller position at First Federal Bank & Trust?
The Teller serves as a first point of contact for customers by providing service excellence, processing transactions under bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities. Our work environment requires team members to provide excellent customer service, be detail-oriented, and have strong organizational skills. Most importantly, we want our team members to have a positive attitude and enjoy their job and their co-workers. This position is open to full time and part time candidates. Benefits may be tied to full time status.
Major Duties And Responsibilities
Major Duties And Responsibilities
- Comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
- Assist customers with transactional needs, including deposits, withdrawals, loan payments, etc.
- Maintain daily operational standards, including but not limited to cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, and balance ATM.
- Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines.
- Adhere to security protocols for robbery, fraud, opening/closing process, cash controls, and teller procedures.
- Regular and reliable attendance.
- Performs other duties and responsibilities as assigned.