What are the responsibilities and job description for the Sales Career position at First Family Insurance?
Company Description First Family Insurance is one of the fastest-growing health insurance distribution channels in the United States, partnering with top-rated carriers to deliver tailored coverage solutions for individuals, families, and businesses. The organization focuses on making the insurance process simple, transparent, and centered around the client experience. First Family Insurance is committed to a culture of growth, mentorship, and opportunity for driven professionals who want to build long-term careers in a high-energy environment. With continued expansion across Florida and other markets, the company aims to deliver exceptional service while creating meaningful personal and professional growth opportunities for its team members.
Role Description This is a full-time, on-site Sales role based in Fort Lauderdale, FL. The Sales professional will build and manage a pipeline of prospective clients, conduct outbound and inbound calls, and meet with individuals, families, and businesses to understand their health coverage needs. Daily responsibilities include presenting insurance options, explaining benefits and costs in clear terms, and guiding clients through the application and enrollment process. The role also involves maintaining accurate records in CRM systems, following up on leads, and providing ongoing support to existing clients to ensure satisfaction and retention. Team members will collaborate with colleagues and leadership on sales strategies, participate in training and mentorship programs, and work toward individual and team sales goals.
Qualifications
- Strong client-facing skills, including active listening, clear communication, and the ability to build trust and long-term relationships.
- Sales-oriented abilities such as prospecting, lead follow-up, negotiation, and closing, preferably in insurance, financial services, or a related field.
- Organizational and time management skills to handle multiple leads, follow-ups, and client meetings in a fast-paced environment.
- Comfort with technology, including CRM tools, online quoting platforms, and standard office software.
- Ability to learn and explain insurance products and regulations in simple, accessible language.
- Motivated, goal-driven mindset with a commitment to ethical, client-focused selling.
- High school diploma or equivalent required; bachelor’s degree in Business, Marketing, or a related field is a plus.
- Active health insurance license in Florida or willingness to obtain one within a specified timeframe (training and support may be provided).
- Ability to work on-site in Fort Lauderdale, FL, and maintain reliable attendance.