COMMERCIAL LOAN PROCESSOR

DEPARTMENT: Loan Operations

CLASSIFICATION: Non – Exempt

REPORTS TO: Loan Operations Officer

SUPERVISES: No supervisory responsibility

JOB SUMMARY: Responsible for the processing, administration, and structure of consumer/commercial loans.

Major Duties & Responsibilities:

• Assembles, reviews, and verifies accuracy of loan documentation. Ensures that loan files contain properly executed documents with correct dates, loan amounts, and other relevant data.
• Responsible for securing loan collateral, legal documents, filing mortgages, UCC filings, amendments, and terminations.
• Handles officer/customer inquiries and resolves routine problems with changes of ownership, note modifications, beneficiaries, and other loan details.
• Professionally interacts with loan officers, bank management, staff, answering questions, and providing support for loan operations.
• Communicates professionally with title, appraisal, and 3^rd party vendors.
• Maintains quality control of loan documents, loan files, and loan systems.
• Scans loan work daily. Utilize document exception software.
• Performs a variety of clerical duties requiring knowledge of departmental procedures.
• Provides back up for other loan support positions and related duties as assigned.
• Assists other departments on a temporary basis as needed during peak hours.

Skills and Qualifications:

• Strong verbal and written communication skills.
• Good interpersonal and customer service skills.
• Ability to work independently and collaboratively within a team.
• Able to work in a fast-paced environment with strict deadlines.
• Good Time management and organizational skills
• Willingness to learn new concepts for professional growth and continued development.

Education & Experience:

• High school diploma or equivalent
• Minimum of 2 years banking experience. Commercial loan experience is a plus
• Knowledgeable of bank loan policies, procedures, and loan documentation standards
• Knowledgeable of FIS, Laser Pro, Horizon XE and other bank specific software is preferred
• Proficient in Microsoft Office products and acquire other computer skills as needed
• Successful completion of in-house training program (if available) or approved outside training programs

Physical Demands and Work Environment:

Office environment – 90% of work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels.

While performing the duties of the job, the employee is required to talk, stand, walk, reach with the hands and arms, and lift up to 10 pounds.

This position requires long periods of sitting and daily use of the computer and telephone.