What are the responsibilities and job description for the Wealth & Trust Assistant position at First Dakota National Bank?
Wealth & Trust Assistant - Sioux Falls
We are hiring a full-time Wealth & Trust Assistant to join our Sioux Falls team. This person will help assist and serve clients to reach their financial goals. Collaborate with Wealth & Trust Officers in the administration of trusts, estates, conservatorships, IRAs and investment agency accounts. Process routine transactions including client bill paying, account opening and closing, account maintenance and client statements. Prepare correspondence, scan and file documents, schedule meetings, handle incoming and outgoing faxes, emails and mail and respond to client inquiries. Hours include Monday-Friday 8-5.
Duties
Attributes include a positive attitude and good work ethic. The ability to process a variety of tasks accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate.
Physical Demands
Light: The physical demands of this job include bending, sitting, and occasionally lifting up to 10 pounds with or without reasonable accommodation.
Requirements Of All Employees
To perform the job successfully, an individual should demonstrate the following:
Adaptability - Adapts to changes in the work environment
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time
Career Apparel - Adheres to the Career Apparel policy; Demonstrates professional appearance during Bank hours or at after-hours Bank functions
Customer Service - Responds promptly to customer needs including requests for service and assistance; Provide courteous, personal attention to promote ongoing relationship servicing with customers
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan
Design - Demonstrates attention to detail
Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed
Innovation - Shares suggestions for improving work
Interpersonal - Maintains confidentiality; Remains open to others' ideas and tries new things
Judgment - Exhibits sound and accurate judgment
Motivation - Measures self against standard of excellence
Communication - Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Able to read and interpret written information
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports and upholds organizational goals and values
Planning/Organizing - Uses time efficiently; Completes work in a timely manner
Problem Solving - Identifies and resolves problems in a timely manner
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Inspires the trust of others; Works with integrity and ethically
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
Safety/Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit
Technical Skills – Understands basic computer software programs; Strives to continuously build knowledge and skills; Shares expertise with others
We are hiring a full-time Wealth & Trust Assistant to join our Sioux Falls team. This person will help assist and serve clients to reach their financial goals. Collaborate with Wealth & Trust Officers in the administration of trusts, estates, conservatorships, IRAs and investment agency accounts. Process routine transactions including client bill paying, account opening and closing, account maintenance and client statements. Prepare correspondence, scan and file documents, schedule meetings, handle incoming and outgoing faxes, emails and mail and respond to client inquiries. Hours include Monday-Friday 8-5.
Duties
- Assist the Wealth & Trust Officer in every aspect of trust administration and customer service
- Point of contact for clients on non-investment inquiries, deposits and distribution requests
- Prepare opening and closing account documents; review to ensure all new account documentation has been completed and scanned
- Understand and utilize the trust accounting software system
- Compose, write, scan, fax, copy and mail business documents
- Prepare, image, index and check-back documents to maintain electronic files
- Open mail and respond or forward; prepare check deposits and forward to Operations
- Code client invoices and prepare for payment
- Assist with reports, presentations and handouts for prospects and client meetings; help organize seminars and luncheons
- Enter disbursements and other information into the trust accounting system for approval
- Execute Wire, ACH, and internal transfers for Operations
- Periodic review of tickler and trust accounting system action items
- Review transaction history for accuracy and consistency
- Prepare discretionary distribution forms and supporting documentation for administrator and/or committee review and approval
- Coordinate annual trust tax returns and track completion of required IRS filings and corresponding refunds
- Track payments on various accounts
- Monthly and quarterly income distributions – calculate and enter into system for approval
- Account Reviews – compile data and enter into account review form
- IRA’s - Coordinate with Operations the Required Minimum Distribution (RMD) amounts and notice requirements.
- Other duties as assigned
Attributes include a positive attitude and good work ethic. The ability to process a variety of tasks accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Associate’s degree (A.A.) or equivalent for two-year college or technical school in Finance/Investments, and-or Accounting
- Two years related experience and/or training
- Or equivalent combination of education and experience
Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate.
Physical Demands
Light: The physical demands of this job include bending, sitting, and occasionally lifting up to 10 pounds with or without reasonable accommodation.
Requirements Of All Employees
To perform the job successfully, an individual should demonstrate the following:
Adaptability - Adapts to changes in the work environment
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time
Career Apparel - Adheres to the Career Apparel policy; Demonstrates professional appearance during Bank hours or at after-hours Bank functions
Customer Service - Responds promptly to customer needs including requests for service and assistance; Provide courteous, personal attention to promote ongoing relationship servicing with customers
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan
Design - Demonstrates attention to detail
Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed
Innovation - Shares suggestions for improving work
Interpersonal - Maintains confidentiality; Remains open to others' ideas and tries new things
Judgment - Exhibits sound and accurate judgment
Motivation - Measures self against standard of excellence
Communication - Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Able to read and interpret written information
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports and upholds organizational goals and values
Planning/Organizing - Uses time efficiently; Completes work in a timely manner
Problem Solving - Identifies and resolves problems in a timely manner
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Inspires the trust of others; Works with integrity and ethically
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
Safety/Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit
Technical Skills – Understands basic computer software programs; Strives to continuously build knowledge and skills; Shares expertise with others