What are the responsibilities and job description for the Bilingual Sr Personal Banker - Austin, TX position at First Convenience Bank?
Bilingual Sr Personal Banker
#380-27252
Location
FCB Austin Slaughter Lane HEB
Location Address
8801 South Congress Ave
Position Type
Full Time
Requirements
* Six months of accountable cash handling/transaction management in a retail or customer service environment
* Successful completion of the FCBI Step Program for internal employees
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy
* Successful completion of the FCBI Step Program for internal employees
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy
Must be bilingual in English/Spanish
Job Description
* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Follow the established policies in accordance with the bank and the supervisor's direction
* Evaluate customer relationships, new and existing account holders, to offer bank products and services
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Regular and predictable attendance and punctuality
* Perform other tasks requested by supervisors as they relate to the bank and its functions
* Follow the established policies in accordance with the bank and the supervisor's direction
* Evaluate customer relationships, new and existing account holders, to offer bank products and services
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Regular and predictable attendance and punctuality
* Perform other tasks requested by supervisors as they relate to the bank and its functions
* Approval limits will be based upon established authority levels
Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Schedules are prepared based on business need and subject to change at any time.
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs
FNBT is an equal opportunity employer.
EOE Minority/Female/Individuals with Disabilities/Protected Veterans