Account Executive

Role and Responsibilities

Initial 120-day expectations/minimum benchmarks for success:

• 30 days: 3 new approvals
• 60 days: 7 new approvals $750k in locks
• 90 days: 10 approvals and $1.5mm in locks
• 120 days: 13 approvals and $2.5mm in locks

Account Executive Minimum Production Requirements:

• After 6 months of employment AE will be required to be closing a minimum of 4 units or

$1,000,000 per month consistently (whichever is greater)

• After 12 months of employment AE will be required to be closing a minimum of 8 units or

$2,000,000 per month consistently (whichever is greater)

• If minimum production standards are not being met, the employee will be given a performance improvement plan at the end of the term above with 30 days to get to the required production levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Call on new prospective accounts to generate loan volume.
• Call on existing accounts to increase loan volume.
• Train new and existing accounts on submission process, clearing conditions and new loan programs.
• Answer emails and phone calls from existing and new accounts.
• Maintain minimum standards of loan volume in relation to territory, tenure and market conditions.
• Resolve issues with loan files in conjunction with Account Managers, PC’s, Underwriting and Closing.
• Complete annual recertification of all business partners in person.
• Obtain information about competition concerning rates, programs and turntimes.
• Attend training seminars, tradeshows as needed.
• Be proficient with all industry automated underwriting programs (DO, LP, etc.).
• Master Encompass FCM’s loan origination and decision software.
• Work ethically and professionally, while representing the company with a positive attitude and demeanor.
• Uphold all internal and external compliance guidelines.
• Work cooperatively with vendors, employees, and subordinates.
• Other duties as assigned.

Qualifications:

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

EDUCATION and/or EXPERIENCE

High School Diploma/GED and bachelor’s degree in a related field plus 3-5 years’ experience in mortgage lending required.

Skills:

LANGUAGE SKILLS

Ability to effectively articulate information and respond to questions from customers, vendors, the general public and mortgage related departments. Must be able to look past initials issue and problem solve to find the best outcome for all.

SYSTEM/EQUIPMENT SKILLS

Ability to use Microsoft Office Excel, Word, and Outlook at a beginner level. Able to send and receive emails. Able to use a calculator to calculate figures and amounts such as discounts, interest, commissions and percentages. Able to learn FCM’s internal database: Encompass.

ORGANIZATIONAL SKILLS

Able to multitask in a fast-paced environment, striving for 100% accuracy on every file. Must keep records neat and organized to ensure clear representation of work. This position requires a sense of urgency to restrictive time frames and deadlines.

CERTIFICATES, LICENSES, REGISTRATIONS

None required for this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee would encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Comments:

This job description is an outline of the major recurring responsibilities of the job. It is not intended to all-inclusive of the work to be performed. Other relations job objectives, special assignments and less significant responsibilities may be required of the incumbent to perform.