What are the responsibilities and job description for the Food Pantry Program Manager position at First Community Church?
Heart to Heart Food Pantry Program Manager
First Community Church | South Campus
Full-time, salaried, exempt | 40 hours per week
Reports to the Minister of Mission & Justice
Who We Are
First Community Church is a forward-thinking part of the global Body of Christ, historically christened “the church of the infinite quest.” We are affiliated with The United Church of Christ and The Christian Church (Disciples of Christ) denominations, two of our nation’s more progressive theological traditions. We welcome people from any spiritual tradition, or from no tradition at all, searching to become a more complete expression of Spirit in the world.
We are an Open and Affirming congregation, inclusive of persons of any nation, race, sexual orientation, gender identity and expression, political or philosophical outlook, or socio-economic status. We strive to follow the way of Jesus as our guide and model toward becoming more fully human; meanwhile, we “recognize other pathways to the Divine,” and are open to truth from any source, religious, scientific, or otherwise.
The Role
First Community Church seeks an organized, compassionate leader to manage its Heart to Heart food pantry. In this role, you will oversee daily operations, support volunteers, build community partnerships, and help people access food and other resources in a welcoming, respectful environment.
This position combines hands-on pantry work with volunteer leadership, program administration, fundraising, and community outreach.
What You Will Do
Manage pantry operations
This is an active, hands-on role that includes office work, extended periods of sitting, standing, and walking, repetitive tasks, and lifting and carrying food and supplies.
First Community Church is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
First Community Church | South Campus
Full-time, salaried, exempt | 40 hours per week
Reports to the Minister of Mission & Justice
Who We Are
First Community Church is a forward-thinking part of the global Body of Christ, historically christened “the church of the infinite quest.” We are affiliated with The United Church of Christ and The Christian Church (Disciples of Christ) denominations, two of our nation’s more progressive theological traditions. We welcome people from any spiritual tradition, or from no tradition at all, searching to become a more complete expression of Spirit in the world.
We are an Open and Affirming congregation, inclusive of persons of any nation, race, sexual orientation, gender identity and expression, political or philosophical outlook, or socio-economic status. We strive to follow the way of Jesus as our guide and model toward becoming more fully human; meanwhile, we “recognize other pathways to the Divine,” and are open to truth from any source, religious, scientific, or otherwise.
The Role
First Community Church seeks an organized, compassionate leader to manage its Heart to Heart food pantry. In this role, you will oversee daily operations, support volunteers, build community partnerships, and help people access food and other resources in a welcoming, respectful environment.
This position combines hands-on pantry work with volunteer leadership, program administration, fundraising, and community outreach.
What You Will Do
Manage pantry operations
- Coordinate food, toiletry, and supply ordering with the volunteer order coordinator and Mid-Ohio Food Collective.
- Oversee donation scheduling and intake, pantry organization, and weekly Pop-Up Pantry operations.
- Develop and improve procedures that support reliable, efficient service.
- Build supportive relationships with pantry clients and connect them with additional resources as needed.
- Coordinate shared spaces, projects, and events with other First Community Church ministries.
- Recruit, train, and support volunteers of all ages and abilities, including volunteer leaders responsible for specific areas of pantry operations.
- Ensure adequate staffing for pantry shifts and special events.
- Manage online sign-ups and maintain volunteer records, including training, waivers, and service hours.
- Train volunteers on church policies, pantry procedures, and compliance guidelines.
- Foster a safe, respectful environment and coordinate volunteer appreciation efforts.
- Manage the pantry budget and monitor income and expenses.
- Apply for grants, coordinate fundraising, and seek financial and material donations.
- Respond to community inquiries about donations, food drives, and events.
- Communicate regularly with volunteers, donors, and community members through email and social media.
- Keep the Minister of Mission & Justice informed about operations, needs, and emerging issues.
- Strengthen relationships with church staff, members, ministry teams, and community partners.
- Promote opportunities to volunteer, donate, and organize food drives or collections.
- Coordinate presentations and pantry tours with ministry leadership.
- Represent Heart to Heart at relevant ministry meetings and events.
- A bachelor’s degree or equivalent.
- Strong written and verbal communication skills.
- The ability to build constructive relationships with people from a wide range of backgrounds.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- Working knowledge of Microsoft Office and other office software.
- Flexibility when responding to changing needs and unexpected situations.
- Sound judgment, integrity, discretion, and respect for personal and professional boundaries.
- Previous food pantry or non-profit experience preferred.
- A commitment to supporting the mission, vision, and principles of First Community Church and Heart to Heart.
This is an active, hands-on role that includes office work, extended periods of sitting, standing, and walking, repetitive tasks, and lifting and carrying food and supplies.
First Community Church is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.