What are the responsibilities and job description for the Martin Skyhawk Personal Banker position at First Community Bank?
Description:
- Greet all customers in a courteous and professional manner
- Open all new accounts accurately and efficiently according to regulation and bank policy
- Scan all new account documents in a timely manner
- Maintain a balanced and neat cash drawer
- Complete all deposits, withdrawals and payments accurately and efficiently while providing excellent customer service
- Maintain working knowledge of CSI’s online applications
- Maintain working knowledge of proper compliance procedures in the deposit area
- Work night deposits and ATM deposits under dual control
- Direct and refer customers to appropriate bank department for service when necessary
- Complete holds to necessary customer deposits
- Log all individual cash transactions over $3,000 on CTR log
- Complete Currency Transaction Reporting (CTR) as necessary
- Keep all work areas neat and clean
- Research and resolve customer issues
- Assist in solving customer problems
- Refer and cross-sell products
- Accurate completion of required audit logs
- Adhere to all bank policies
- Ensure all necessary equipment is in working order including but not limited to drive-up equipment and ATM
- Oversee balancing and maintenance of the ATM
- Ensure all negotiables and confidential records in the teller/CSR area are properly secured each evening
- Answer branch phone calls promptly and deal with those calls accurately and in a professional manner
- Attend all necessary staff training
- Attend all bank sponsored activities
- Attend civic activities and events
- Assist customers with all online and mobile banking issues and questions
- Accept yearly Safe Deposit Box payments
- Ensure all bank information and systems are protected
- Assist branch management and branch administrator with any other duties as assigned
- Minimum of two years with a similar financial institution
- Working knowledge of bank policies and procedures
- Working knowledge of deposit compliance regulations
- Strong communication and interpersonal skills
- Strong attention to detail
- Self-motivator
- Able to prioritize
Salary : $32,888 - $44,115