What are the responsibilities and job description for the Deposit Sales Support Specialist position at First Community Bank?
Position Summary
This position is responsible for reviewing deposit account documentation, ensuring accuracy and compliance with regulations and bank policies, while providing a high level of service to customers and other departments of the Bank, maintaining high quality work standards, and identifying and mitigating risks associated with these functions. This position will be cross trained for other functions in the Bank’s Deposit Sales Support area.
This position is responsible for reviewing deposit account documentation, ensuring accuracy and compliance with regulations and bank policies, while providing a high level of service to customers and other departments of the Bank, maintaining high quality work standards, and identifying and mitigating risks associated with these functions. This position will be cross trained for other functions in the Bank’s Deposit Sales Support area.
- Essential Duties and Responsibilities (Other duties may be assigned.)
- Review Core System to ensure new accounts and account maintenance is accurate according to deposit type and ownership matrix·
- Process timely review of imaged documents
- Review deposit consumer and business accounts to ensure policies and procedures are followed
- Review Deposit Exception Corrections
- Review New Customer information to ensure CIP requirements have been met
- Review daily reports produced to ensure audit requirements have been met (CD Mismatch, CD/Time Deposit Accounts Opened, not Funded, and Deposit Rate Exception review)
- Perform timely and thorough review of potentially fraudulent images and transactions daily, taking prompt action to notify appropriate internal resources of suspect items.
- Monitor Deposit Review Group Inbox and provide timely responses
- Assist with internal and external audits
- Follow policies and procedures to ensure satisfactory audit and SOX testing reports
- Perform other duties as assigned
- Qualifications
- High school diploma or equivalent and 3 years bank experience, or an equivalent combination of education and experience
- Bank deposit account review and regulatory experience a plus
- Experience with IRA/HSA accounts preferred
- Effective oral and written communication skills
- Ability to compute basic to moderately complex math calculations
- Proficiency in using personal computers and Microsoft Office products (e.g., Word, Excel, Teams, SharePoint, Outlook). Familiarity with report-writing or spreadsheet software preferred.
- Scanning experience
- Ability to multitask and manage priorities and deadlines
- Basic problem-solving and analytical skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Strong attention to detail and organization skills
- Professionalism in dress and communication